Jet2.com

10 reviews - - Updated 14 hours ago
LS / EXS
Note globale moyenne des avis

NEVER AGAIN!



I chose your site to write my review as there were similar ones to mine. I do not know how other sites give glowing reports about this airline. It was my first flight with them and my last. The security was almost non-existent which led to us being stuck on the runway with the engines running for over an hour whilst they counted the passengers. The information given to us was conflicting and by the time we took off I was really nervous. According to the pilot we had to do a detour because there was a storm over Germany (although I would not have thought that the route went over Germany) so presumably we went over France. We were told at the airport there was a delay because of a French Air Traffic Controllers strike. All in all I do not know why our flight was delayed by 2 and three-quarter hours (15 minutes less than the time they would have to pay compensation). I will never fly with them again and advise my family not to as I believe they are not safe.

Read more about « NEVER AGAIN! »
Economy MLA - MAN New 1 reactions
Trig

DISGUSTING CUSTOMER SERVICE



I wish to make an official complaint regarding the complete lack of customer service that my husband and I received from your company. We were due...

Read more about « DISGUSTING CUSTOMER SERVICE »
Economy GLA - ALC 12/2017 2 reactions
jazzmelody

Unbelievably poor support and booking system meant flight prices went up 50% in the time it took them to answer one simple question!



While attempting to book a flight I had a basic question about luggage that I thought it would be best to clarify with them before clicking to...

Read more about « Unbelievably poor support... »
Economy RHO - STN 08/2017
Gar158

Absolutely disturbing



Verry poor easy jet is far superior Like the holiday nightmare wit jet 2 flat was just as bad Was advised work was going on in a hotel that they...

Read more about « Absolutely disturbing »
Economy MHT - TFS 08/2017
Becky fretwell

Late again & filthy !



Outbound and inbound both over an hour delay. Seating area and toilets filthy! Annoying promo music and lyrics trying to entice you to book a Jet2 holiday at every opportunity! No-way!

Read more about « Late again & filthy ! »
Economy SKG - MAN 07/2017
Vikki

A Fantastic Low-Cost Airline



We left MAN with around a 20-minute delay because of traffic at the airport. Boarding went very quickly. The seats on board were comfortable. Ours...

Read more about « A Fantastic Low-Cost Airline »
Economy MAN - GVA More than 2 years 5 reactions 26 views
lionel1977

Rip off Airline



This airline charges an excessive charge for failing to turn up with a boarding card. It is essentially extortion at 17.50 for a flimsy piece of...

Read more about « Rip off Airline »
Economy MAN - DLM More than 2 years 1 views
GARY

Excellent pilot, excellent cabin crew



Absolutely lovely flight with a fun pilot who kept us aware where we were all the time.
Lots of leg room, very clean plane, will always fly Jet 2 now thompsons and Thomas Cook want to get there act together and follow Jet 2.

Read more about « Excellent pilot, excellent... »
Economy LBA - PMI More than 3 years 2 reactions 7 views
Louise H.

Worst flight i have been on!



For a first time flyer with Jet2, i had the worst experience with them. I would definitely not fly with Jet2 again. We first arrived at check in...

Read more about « Worst flight i have been on! »
Economy BFS - TFS More than 3 years 3 reactions 13 views
shannon

High quality low-cost



Being used to fly with Ryanair, I was satisfied with the services of this airline. The onboard welcoming was like in a big airline and the cabin...

Read more about « High quality low-cost »
Economy LBA - PRG More than 3 years 13 reactions 20 views
cbs
Write your review

10 traveler reviews

Overall rating

1,57 / 5
1.57 stars over 5 - Based on 7 customers reviews
5 stars
13%
4
13%
3
0%
2
13%
1
63%

Ratings summary

Value (price + quality) 1,43 / 5
Comfort 1,5 / 5
Costumer service 1,67 / 5
Your opinion of security 2,33 / 5
Food 2,2 / 5
Management of luggage 2 / 5
Comfort 1,5 / 5
Detailed ratings »

order by Date  - Rate  - Interest

filter by 

10 travelers pictures

Discover your next flight in pictures

  • Flight pictures #1
  • Flight pictures #2
  • Flight pictures #3
  • Flight pictures #4
  • Flight pictures #5
  • Flight pictures #6
  • Flight pictures #7
  • Flight pictures #8
  • Flight pictures #9