extortion on a grand scale
Still to go on the flight but the checking in on line is a total scam.
They ask you if you want to pick your seat at a cost of £10.50 to £12 per seat or let them choose at no extra cost.
What happened? I let them choose. My wife was on an aisle seat, and I was allocated a window seat across the aisle two rows further forward.
The plan of the aircraft clearly showed four seats together and available. It cost us £21 to move to two of these seats.
I have written to the company to ask if this is company policy to separate families in order extract even more money from their customers.
I await a reply.