French Blue

2 reviews - - Updated 17 hours ago

They replaced our flight with one two days later then did not allow us to cancel and refund

Also goes by name "French Bee" and "Air Caraibes".

Extremely sketchy airline. They cancelled our flight back from Paris due to "operational difficulties" and said they could only book us on a flight TWO DAYS later. They would not refund us the money for the flight even though they could not offer anything even close to what we booked.

Their customer service just sent us in circles: call this number, call back tomorrow, submit a ticket here, email this address, call this other number. The company hides behind their phone reps, having them continuously say "The company has issued a statement saying they will not refund anyone's money for the flight".

WTF, if you cancel a flight and can only replace it with a flight two days later you better give customers the opportunity to take a refund.

Read more about « They replaced our flight... »
Economy ORY - SFO More than 2 years

Frenchbee,vol pas cher mais quelle galère! 1ère et dernière fois!!!!

Vol San Francisco - Orly le plus horrible que j ai connu ! Annulé alors que tout le monde faisait la queue pour le check in. La raison serait que l...

Read more about « Frenchbee,vol pas cher mais... »
Economy SFO - ORY 06/2018 4 reactions
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2 traveler reviews

Overall rating

1 / 5
1 stars over 5 - Based on 2 customers reviews
5 stars

Ratings summary

Value (price + quality) 1 / 5
Comfort 4 / 5
Costumer service 4 / 5
Your opinion of security 4 / 5
Food 3 / 5
Management of luggage 1 / 5
Comfort 4 / 5
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