3 Real Reviews about BQB Líneas Aéreas 5Q

Dont ever fly with them

BQB is an uruguayan airline that only have a couple of planes. Almost the 70% of their flights are always delayed for atl least 6 hours or simply doesn't take off with the embarrassing offer of "refunding the money in 30-120 days).

My flight was cancelled with no rational explanation and no rational compensation...To fly in another airline and 2 days later it is not a rational compensation.

Never... ever fly in this cheap but terrifying airline...Pay a little more, but fly safety

Economy SCL - GRU More than 3 years 1 3 views

Worse airline ever

My flight got cancelled, and we received no prior notifications. We only learnt about the cancellation upon reaching Santiago's airport. We were...

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Economy SCL - GRU More than 3 years 1 5 views

Flight did not exist, ticket price not reimbursed

BQB has been one frustrating experience. About a week before the flight, I received a message that my flight had been cancelled. I then found out that they had sold me a non-existing flight (having bought the ticket 3 months before) and was offered an unacceptable alternative.

I informed them that the alternative was unacceptable, and that I preferred getting my money back. It is now six weeks later, and after 10 emails, 2 telephone calls and a lot of frustration, I have not received anything.

The company is unresponsive and has terrible customer service. By now, and I include the costs I made for the hotel reservation, plus the costs of calling them (just yesterday, I was on hold to Argentina for 30 minutes and nobody answered), they owe me USD 830.

Do not book flights on this airline! They are cheaters and cannot be trusted

Economy SCL - MVD More than 3 years 3 8 views

BQB Líneas Aéreas

Dont ever fly with them

Worse airline ever

Flight did not exist, ticket price not reimbursed

3 traveler reviews

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