BQB Líneas Aéreas

3 reviews - - Updated on 16 June 2017
5Q / BQB

Dont ever fly with them

BQB is an uruguayan airline that only have a couple of planes. Almost the 70% of their flights are always delayed for atl least 6 hours or simply doesn't take off with the embarrassing offer of "refunding the money in 30-120 days).

My flight was cancelled with no rational explanation and no rational compensation...To fly in another airline and 2 days later it is not a rational compensation.

Never... ever fly in this cheap but terrifying airline...Pay a little more, but fly safety

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Economy SCL - GRU More than 3 years 1 reactions 3 views

Worse airline ever

My flight got cancelled, and we received no prior notifications. We only learnt about the cancellation upon reaching Santiago's airport. We were...

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Economy SCL - GRU More than 3 years 1 reactions 5 views

Flight did not exist, ticket price not reimbursed

BQB has been one frustrating experience. About a week before the flight, I received a message that my flight had been cancelled. I then found out that they had sold me a non-existing flight (having bought the ticket 3 months before) and was offered an unacceptable alternative.

I informed them that the alternative was unacceptable, and that I preferred getting my money back. It is now six weeks later, and after 10 emails, 2 telephone calls and a lot of frustration, I have not received anything.

The company is unresponsive and has terrible customer service. By now, and I include the costs I made for the hotel reservation, plus the costs of calling them (just yesterday, I was on hold to Argentina for 30 minutes and nobody answered), they owe me USD 830.

Do not book flights on this airline! They are cheaters and cannot be trusted

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Economy SCL - MVD More than 3 years 3 reactions 8 views
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3 traveler reviews

Overall rating

1 / 5
1 stars over 5 - Based on 1 customers reviews
5 stars

Ratings summary

Value (price + quality) 1 / 5
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