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Extremely poor customer care
I came to Abidjan for short meeting and had to fly back to Freetown on 9th November 2016.
The airline has cancelled the flight to Freetown and we have been informed when we arrived at the airport for check in. Despite all mess-up on my workplan, the airline is not will to provide accommodation for the night that I am going to stay at the hotel due to the problem of the airline.
This is not professional manner and the airline customer service managers needs to learn the value of customers.