Air Côte d'Ivoire

10 reviews - - Updated 9 hours ago
HF / VRE

Extremely poor customer service



My flight was scheduled for March 2nd but was cancelled by Air Côte d'Ivoire staff upon my arrival for check in and reschedule for March 3rd.

I was told on the 2nd by Air Côte d'Ivoire staff that my trip was comfirmed on March 3rd.

Due to poor customer service and Air cote d Ivoire inability to pay attention to details, my reschedule flight was not possible, I waited for hours at the Airport for confirmation but with no results.

I missed my flight yet again. Air Côte d'Ivoire staffs are the worst, very rude with no empathy.

Worst traveling experience thus far...

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Economy ROB - ACC 03/2017
CZG

Extremely poor customer care



I came to Abidjan for short meeting and had to fly back to Freetown on 9th November 2016.

The airline has cancelled the flight to Freetown and we have been informed when we arrived at the airport for check in. Despite all mess-up on my workplan, the airline is not will to provide accommodation for the night that I am going to stay at the hotel due to the problem of the airline.

This is not professional manner and the airline customer service managers needs to learn the value of customers.

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Economy ABJ - FNA 11/2016
Dessu

Good airline



This flight confirms that this airline is reliable. The little airport in Bouaké is the height of simplicity; you board the plane from the tarmac...

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Economy BYK - ABJ More than 2 years 3 reactions 21 views
piugat

What a nice surprise



What a source of great pride it is to see a West African airline operating domestic connecting flights! After years of war you might even say...

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Economy BYK - ABJ More than 2 years 4 reactions 40 views
piugat

A tiring flight



There was lots of turbulence: almost two continual hours of it on a flight lasting two and a quarter hours. The plane seemed old and worn out. We...

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Economy DKR - ABJ More than 2 years 26 reactions 137 views
fraiseds

Decent flight



This was a flight from N'Djamne - Abidjan with a 45-minute stopover in Douala on an old, comfortable Air France plane. N'Djamena - Douala leg: the...

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Economy NDJ - DLA More than 2 years 12 reactions 59 views
fraiseds

Return home



Return to Brazzaville on Air Ivoire flight HF830. My flight was scheduled for 11:10 pm but it was already 9:40 pm and there was no check-in listed...

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Economy LBV - BZV More than 3 years 4 reactions 76 views
Ls31

A morning departure to Libreville



This was my first flight from Brazzaville FCBB to Libreville FOOL. It was a classic African airport experience. The service, whether at check-in or...

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Economy BZV - LBV More than 3 years 17 reactions 85 views
Ls31
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10 traveler reviews

Overall rating

3,25 / 5
3.25 stars over 5 - Based on 8 customers reviews
5 stars
38%
4
13%
3
13%
2
13%
1
25%

Ratings summary

Value (price + quality) 3,63 / 5
Comfort 3 / 5
Costumer service 3,5 / 5
Your opinion of security 3,38 / 5
Food 2,75 / 5
Management of luggage 3,75 / 5
Comfort 3 / 5
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