7 reviews - - Updated on 15 October 2019

Customer service at it's worst

I will not fly with Fly Dubai again. I have taken three trips with them and all have had many issues but my last and most recent trip was by far the...

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Economy DXB - GYD More than 3 years 2 reactions

Unbeatable value for money

I was travelling with my family on this trip (wife, child and a baby) and we had three seats between us. It was OK enough, though three hours into the flight we started to feel cramped. There were clearly not enough toilets for the number of passengers: had to queue for 15 minutes for just two trips to use them.

You had to pay for most of what the multimedia system offered and the screen was very unresponsive, so not wonderful. The only thing we ordered was a coffee, which had to be paid for. The service was quick and courteous.

No problems at take-off. The landing was a bit hard however. The cabin crew were nice and attentive. We arrived at destination 10 minutes ahead of schedule.

The ticket was very reasonably priced: 1000 AED (United Arab Emirates dirhams) per passenger.

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Economy DXB - BEY More than 3 years 4 reactions 23 views

A night flight, and one to avoid if you need to sleep

Due to the fact that the seats are not comfortable, this flight is one to avoid if you want to get some sleep. And as it's a night flight, you run the risk of arriving in Dubai suffering from stiffness.

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Economy BEY - DXB More than 3 years 2 reactions 13 views

A very arduous flight

The seats were very close to each other. I really suffered from the lack of space. The entertainment had to be paid for. Same for the meal, which had to be paid for and was not very appetising, so I didn't order anything.

The flight itself was fine. The cabin was at a pleasant temperature.
The pilot provided us with information at the right time.

The cabin crew were helpful, despite the generally uncomfortable atmosphere. The passengers spoke loudly, with no consideration for others. There were was a large number of families with small children.

The plane arrived in Beyrouth ahead of schedule, 9:52 pm instead of 10:00 pm; so that was a nice surprise.

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Economy DXB - BEY More than 3 years 1 reactions 13 views

Worthy of a classic airline

An airline that has nothing to envy to a classic airline, even if they charge for checked luggage and on-board drinks (it’s still a low-cost...

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Economy DXB - MCT More than 3 years 2 reactions 8 views
Jérémie F.

Compagnie à éviter

Embarquement et enregistrement rapide L’intérieur de l’avion assez classique. Les écrans sont de très mauvaise qualité. Les hôtesses sont peu...

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Economy BEY - DXB More than 2 years 2 reactions
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7 traveler reviews

Overall rating

3 / 5
3 stars over 5 - Based on 2 customers reviews
5 stars

Ratings summary

Value (price + quality) 3 / 5
Comfort 3 / 5
Costumer service 2,5 / 5
Your opinion of security 3 / 5
Food 2 / 5
Management of luggage 3 / 5
Comfort 3 / 5
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