An organized scam

Review of daubaux about the flight Blue Air OB 105 between Bucharest and Beauvais on 17/02/2014 in Economy
daubaux 0B / JOR OTP / BVA
Note: This review is about an experience that happened more than 2 years ago.

When we arrived at the boarding counter, the staff asked the last few passengers (a dozen) to put their carry on luggage (cabin-size models, one of which was bought before the Beauvais-Bucharest departure flight) into a tube intended to measure it, and of course the luggage didn't fit.

These suitcases were regulation "cabin" size, exactly like those of the travelers before us, who didn't have to pay anything. We hadn't paid anything on our "departure" flight either.
We had to pay €65/suitcase (2 suitcases= €130), in cash (it was mandatory, no other choice).

Luckily, we were able to pay the fee, but I don't know what would have happened if we hadn't had the money.

What makes this ripoff even more infuriating and unfair is that it was indiscriminate and could have just as easily happened to a lower-income family.

The argument they gave was that our luggage needed to be checked—we saw them being carried of by a service agent.

When we arrived in Beauvais, imagine our surprise when we found our suitcases alone in the middle of the tarmac, at the foot of the exit ramp, proof that they hadn't been checked, since checked bags are mechanically unloaded into the airport terminal.

Proof that this was truly a scam!

While we were disembarking, the crew seemed particularly deaf and horrible, not wanting to hear anything from us.

General
Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
Comfort
2 / 5
Costumer service
1 / 5
Your opinion of security
3 / 5
Share!
Was this review helpful?
3
0

Most read opinions about Blue Air

By daubaux, about Blue Air, , close to Antony, Île-de-France, France
Posted online by HappyFlight, on 18 February 2014
This review has been read 72 times
Flag this review
This review is also available in French.

Are you a representative of Blue Air and would like to reply to this review or be notified by email when reviews are published about your airline company? Please contact us!

  • vous trouverez sur cette photo le coupon du vol ainsi que la facture du paiement de 130 € (2...
  • facture Blue Air 130 €

Add a comment

Read Blue Air reviews