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worst service and support from staff as we were not allowed to board the flight



Hi, Am Dalu Baburaj, Myself & My friends namely • Anand • Aravind • Aswin recently made a trip to Russia for the FIFA World Cup 2018. Our tickets...

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Economy Aeroflot SVO - DEL New
dalu

A Comprehensive review of SWISS / EDELWEISS Airlines overview of flights between Costa Rica and England via Zurich rated on a scale of 1 – 10 , 1 being Terrible , 10 being excellent .



Punctuality. We used four flights on this particular trip with Swiss Air or its share code partners , of which NONE were on time according to the...

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Economy Swiss BHX - SJO New
SWISSSUX

Attacked by passenger then victim blamed and laughed at by staff



I experienced a traumatic incident on my flight with Jet2 yesterday, whilst travelling alone.. I was aggressively harassed by a man and when I...

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Economy Jet2.com BHX - REU New
nnnnnn

Another delay or regular delays....



Left greek hotel on time at 18.30 for 45 minute transfer. Flight due to leave 21.55. Advised not to go through security until 2200 earliest as there was a delay (delayed outward also). Finally left 2340. Staff ushering us on board gave garbled explanations about cause of delay, contradicting each other so no proper reason given. First few rows were issued with a blanket. I was row 8 and asked for one as it was very cold on way out. Attendant was abrupt - "No - the captain will turn the heating on later". Up to my knees was cold the whole way. Older attendant was pleasant and professional. Seat/legroom ok.
Having spoken with other holidaymakers on the island and staff this kefalonia flight operates with a regular delay. Minimal rereshment choice. No complimentary drink for delay. Was the captain really out of hours?
Luggage handled efficiently although scratched.

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Economy ASL Airlines France EFL - MAN New
fedup

A terrible experience



Outbound on 10 June. The flight time was delayed by 35 minutes on the departure day and changed without notification. I was then told by a passenger that the time had been changed several times and had started as an early morning flight. At the airport a delay of c another 2 hours came up up on the screen. We were not given any refreshments, apology or explanation. No entertainment. By ushering us down to the gate and waiting there 20 minutes on the stairs on the managed to just avoid the 3 hour deadline. After an extremely cold journey without a single complimentary drink for the long wait we arrived around midnight instead of 6pm in kefalonia and reached our accommodation at 1.30 am. I'll avoid this airline in future.

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Economy ASL Airlines France EFL - MAN New
fedup

Stranded in another country!



Horrible service. I booked a flight from a different airline into Amsterdam which was delayed, so I missed my KLM flight. I assumed they would move...

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Economy KLM Royal Dutch Airlines AMS - SLC New
Sam S.

Customer service nightmare



My husband and I were flying from Dublin to Amsterdam before this flight. Unfortunately, that plane ended up taking off an hour later than expected...

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Economy KLM Royal Dutch Airlines AMS - SLC New
Foxflight

Typical budget airline



Very few daily flights on this route so Malindo was only one available. Aircraft presented well, flight crew courteous, seating ok for this aircraft, flight time short so found everything adequate. Departure went smoothly, arrival Penang fine. Major issues with luggage - excess baggage which days before the flight we knew we had. Accessed airline website to advise and pay days before the flight for our excess baggage - site kept refusing to allow to access. Finally gave up. Arrived airport early. Told had to pay 720RM excess, would have been half this cost had I been at airport 4 hours earlier per their website (which I could access). Remember the flight cost was 199RM including 15kg baggage.!!! Airline rudely unrelenting, emailed complaint, kept avoiding the issue. Never again Malindo - very unprofessional

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Economy Malindo Air MKZ - PEN 05/2018
Daer

Worst company



I bought a ticket for my aunt, as a gift for her birthday. Wanted she made a trip to Israel. It was her first flight in life!!! Can you imagine how she was exited. But them spoil everything! She passed a strong checking, interview where they talked with her like with a criminal, undressed her. Didn’t give her a water, took all her stuff and pills. Poor, she was so much scared.. Is it normal to act like that with people ? It is not human! It’s rude and irrespectfull. There is no service at all! I’m very andry and totally disgusted with them!

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Economy El Al Israel Airlines KBP - TLV 06/2018
Elliona

Lies and extra payments for nothing!



My hubby is a tall man. 6'6" or 198cm. We always book exits if possible, even if its extra. We were happy on our flight back home we found a "second exit row" is "only $45 per person more" so we PAYED it. On our flight we learned row 23 middle is average small row and they wanted another €80 or $100+ per person to "upgrade" us....so we payed extra $90 total for absolutely nothing!!!
Also on our flight to Europe crew was over an hour late without any explanation and we nearly missed connective flight!
But with the extra payments and lies about extra room they really made me mad! Do not pay them and do not fly with them!

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Economy Condor (Thomas Cook) FDF - LAS 06/2018
PrincessLada
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List of evaluated airlines

Name Reviews nb Rate
Adria Airways 5 1/5
Aegean Airlines 124 4,06/5
Aer Lingus 72 3/5
Aero Condor 1
Aero Service 1 3/5
Aerocaribbean 3 4/5
Aeroflot 54 2,79/5
Aerogaviota 1
Aerolineas Argentinas 34 3,6/5
Aeromexico 19 4/5
Aeropostal 1
Aerosur 7 1/5
AeroSvit Ukrainian Airlines 11 1/5
Afrijet 1
Afriqiyah Airways 36
Aigle Azur 165 2,04/5
Air Algerie 99 1,71/5
Air Antilles Express 14 3,5/5
Air Arabia 7
Air Arabia Maroc 21 1/5
Air Asia 41 2,25/5
Air Astana 2 5/5
Air Austral 110 3,22/5
Air Baltic 53 2,08/5
Air Berlin 57 1,82/5
Air Bourbon 1
Air Cairo 3 1/5
Air Caledonie 6 3/5
Air Canada 111 3,38/5
Air Canada Jazz 3 4/5
Air Canada Rouge 7 3,2/5
Air Caraibes 156 2,97/5
Air Century 1 4/5
Air China 80 2,11/5
Air Comet 19
Air Corsica 49 3,56/5
Air Côte d'Ivoire 10 2,5/5
Air Dolomiti 1 5/5
Air Europa Líneas Aéreas 121 2,62/5
Air France 1590 3,69/5
Air Greenland 2 5/5
Air Iceland 2 4/5
Air India 89 2,8/5
Air Ivoire 1
Air Jet 1 1/5
Air KBZ 3 3/5
Air Lituanica 3 1/5
Air Macau 1
Air Madagascar 31 1/5
Air Mali International 2
Air Malta 17 3,5/5
Air Mauritius 43 2,89/5
Air Méditerranée 399 2,79/5
Air Memphis 12
Air Moldova 2 1/5
Air Mooréa 2
Air Namibia 2 4/5
Air New Zealand 29 3,75/5
Air Nostrum 16 2,83/5
Air One 1
Air Panama 1 4/5
Air Senegal International 1 1/5
Air Serbia 11 5/5
Air Seychelles 40 2,36/5
Air Tahiti 6 4,67/5
Air Tahiti Nui 63 2,33/5
Air Tanzania 1
Air Transat 122 2,53/5
Air Vanuatu 2 3/5
AirAsia India 1 2/5
Airblue 1
Aircalin, Air Calédonie International 26 2,33/5
Airlinair 12 5/5
Airtran Airways 2 3/5
Alaska Airlines 4 5/5
Alitalia 146 2,57/5
Alitalia Express 2 3/5
All Nippon Airways 13 5/5
Allegiant Air 1
Alpi Eagles 1
Amaszonas 2 4/5
AMC Airlines 3 2/5
American Airlines 189 2,66/5
American Eagle 2 3/5
Andes Líneas Aéreas 2 4,5/5
Angkor Airways 1 4/5
Arik Air 2 3/5
Arkia 10 4,83/5
Armavia 2 1/5
Asian Wings Airways 2 5/5
Asiana Airlines 14 3,5/5
ASL Airlines France 150 3,04/5
Astra Airlines 26 3,08/5
Atlantic Southeast Airlines 1
Atlas Blue 9
Atlasjet 2 2/5
Aurigny 1 3/5
Austral Lineas Aereas 2 3/5
Austrian 47 4,21/5
Avianca 19 3,2/5
Aviastar Mandiri 2 4/5
Axis Airways 2
Azerbaijan Airlines 1 4/5
Bangkok Airways 46 3,89/5
Batik Air 3 3,5/5
Belair Airlines 3 4/5
Belavia 8 2/5
Berjaya Air 2
BH Air 1 4/5
Binter Canarias 7 3,75/5
Blue Air 4 1/5
Blue Panorama Airlines 10 1/5
Blue1 2 4/5
bmi 3
BMI Regional 6 3,33/5
Bmibaby 1 1/5
BQB Líneas Aéreas 3 1/5
Brit Air 25 3/5
British Airways 236 3,27/5
Brussels Airlines 182 2,36/5
Bulgaria Air 3 2/5
CAA - Compagnie Africaine d'Aviation 1
Camair-Co 1 1/5
Cambodia Angkor Air 2 4/5
CanJet Airlines 12 2/5
Caribbean Airlines Inc 1
Caribbean Star Airlines 1
Carpatair 1 5/5
Cathay Pacific 66 3,53/5
Cebu Pacific Air 21 2/5
Chalair 3 1/5
China Airlines 6 5/5
China Eastern Airlines 61 2,14/5
China Northwest Airlines 1
China Southern Airlines 52 1,7/5
Cityjet 20 2,43/5
Comair Limited 3 4/5
Compagnie Aérienne Mali 1
Condor (Thomas Cook) 46 1,65/5
Continental Airlines 18
Conviasa 1 5/5
Copa Airlines 8 2,2/5
Corendon Airlines 10 3/5
Corendon Dutch Airlines 1 3/5
Corsair 267 3,17/5
Croatia Airlines 14 3,5/5
Cronos Airlines 1
Cubana de Aviación 67 2/5
Cyprus Airways 1 3/5
Czech Airlines CSA 27 3/5
Daallo Airlines 1
Danish Air Transport 1 3/5
Delta Air Lines 130 3,35/5
Dniproavia 1
Dragonair 6 3/5
Druk Air 1 3/5
Dutch Antilles Express 4 1/5
Eastar Jet 1 3/5
Eastern Airways 3 2/5
Easyjet 597 3,24/5
Easyjet Switzerland 99 3,67/5
Edelweiss Air 40 3,35/5
Egyptair 41 4,07/5
El Al Israel Airlines 34 1,8/5
Emirates 321 3,81/5
Enter Air 210 2,5/5
Equaflight Services 7 1/5
Equatorial Congo Airlines 3 4/5
Estonian Air 1
Ethiopian Airlines 50 5/5
Etihad Airways 211 3,5/5
Etihad Régional 7 4,33/5
Euralair 2 3/5
Eurowings 4 3/5
Eva Air 24 5/5
Fiji Airways 3 1/5
Finnair 43 3,5/5
Firefly 3 4,5/5
Fly540 - Five Forty Aviation 1 5/5
Flybe 46 1,7/5
Flydubai 7 2,33/5
Flyglobespan 1
Freebird Airlines 3 2/5
French Blue 1 1/5
Frontier Airlines 1 4/5
Gabon Airlines 1
Garuda Indonesia 22 3,09/5
Georgian Airways 2 5/5
Germania 11 3,75/5
Germanwings 10 4/5
GoAir 1 4/5
Gol Transportes Aereos 12 3,33/5
Golden Air 2 3/5
Gulf Air 28 1,91/5
Hainan Airlines 6 4/5
Hawaiian Airlines 6 4/5
Helvetic Airways 7 4,5/5
Hermes Airlines 57 1,83/5
HEX Air 3 1/5
Hifly 1 1/5
Holidays Czech Airlines 6 2/5
Hong Kong Airlines 1 1/5
Hong Kong Express Airways 2 1/5
Hop ! 191 3,81/5
Horizon Air 1
Iberia 284 2,74/5
Iberia Express 6 1/5
Icelandair 31 2,08/5
Indian Airlines 2 4/5
IndiGo 4 1/5
Indonesia Air Asia 7 3/5
Interjet 1 4/5
Iran Air 3 3/5
Iraqi Airways 1 1/5
Island Transvoyager 1
Israir Airlines 1 5/5
Japan Airlines 26 4,38/5
Jet Airways 61 1,61/5
Jet Konnect 2 1/5
Jet Time 1 3/5
Jet2.com 13 1,6/5
Jet4You 49 1/5
Jetairfly 128 2,9/5
JetBlue Airways 9 5/5
Jetstar 20 2,8/5
Jetstar Asia 8 2/5
Juneyao Airlines 1 5/5
KD Avia 3
Kenmore Air 1 4/5
Kenya Airways 31 3,33/5
Kingfisher Airlines 4
KLM City Hopper 4 2/5
KLM Royal Dutch Airlines 151 3,08/5
Korean Air 15 4,25/5
Korongo Airlines 1 1/5
kulula.com 2 2,5/5
Kuwait Airways 39 2,25/5
La Compagnie Boutique Airline 13 2,57/5
LAN Airlines 19 3,78/5
LAN Argentina 3 3,33/5
LAN Ecuador Aerolane SA 1 5/5
Lan Peru 15 3,5/5
Lao Airlines 5 3/5
LIAT 4 1/5
Linhas Aéreas de Moçambique 1 2/5
Lion Air 11 2,33/5
Lithuanian Airlines - FlyLal 1
Lloyd Aereo Boliviano 2 4/5
LOT Polish Airlines 27 3,57/5
Lufthansa 260 3,7/5
Lufthansa Cityline 11 3,5/5
Luxair 26 3,8/5
Mahan Airlines 2 4/5
Malaysia Airlines 94 3,1/5
Malev Hungarian Airlines 5 1/5
Malindo Air 2 2,5/5
Malmö Aviation 2 4/5
Martinair 1
Meridiana 4 4/5
Merpati Nusantara 6 2/5
Mexicana 1
Middle East Airlines 20 2,86/5
Mistral Air 2 1/5
Monarch Airlines 1 4/5
Montenegro Airlines 3 3/5
Moscow Airlines 1
Nextjet 1 3/5
Niki 7 5/5
Nok Air 11 2,67/5
Northwest Airlines 6 5/5
Norwegian Air Shuttle 47 3,38/5
Nouvelair Tunisie 77 3/5
Olympic Airlines 9 5/5
Oman Air 78 2,44/5
Onur Air 27 2,67/5
OpenSkies 29 3,57/5
Pakistan International 4 3/5
Passaredo Linhas Aéreas 1 5/5
Peach 2 4/5
Pegasus Airlines 34 2,1/5
Peruvian Airlines 3 1/5
Philippine Airlines 6 1/5
Pluna 4 1/5
Porter Airlines 5 4/5
Portugália 12 5/5
Precision Air 1 4/5
Pullmantur Air 28 1/5
Qantas Airways 37 3,35/5
Qatar Airways 250 3,81/5
Regional 13 4/5
Rossiya-Russian Airlines 3 3/5
Royal Air Maroc 317 2,19/5
Royal Jordanian 24 3/5
Ryanair 441 3,49/5
S7 Airlines 2 3/5
Sabena 2 4/5
Santa Barbara Airlines 1
SATA Air Acores 1
Sata International 1 1/5
Saudi Arabian Airlines 11 2,5/5
Scandinavian Airlines System 64 3/5
Scoot 3 3,5/5
Seaborne Aviation Inc 1 3/5
Sénégal Airlines 4 5/5
Shanghai Airlines 4 3/5
Shenzhen Airlines 1
Silkair 12 3,22/5
Silver Airways 1 4/5
Singapore Airlines 102 3,86/5
Sky Airline 7 3,83/5
Sky Airlines 3 3/5
Sky Work Airlines 3 5/5
Small Planet Airlines 127 2,63/5
Small Planet Airlines Italia 1 5/5
Smart Wings 55 3,27/5
Societe Nouvelle Air Congo 1 3/5
Sonair 1 4/5
South African Airways 13 3,33/5
Southwest Airlines 9 3/5
Spanair 4
SpiceJet 3 5/5
Spirit Airlines 13 3/5
Spring Airlines 1 3/5
Srilankan Airlines 48 2,4/5
Sriwijaya Air 1 4/5
Star Peru 2 3,5/5
Stobart Air 1 2/5
STP Airways 1 1/5
Sun Air of Scandinavia 1 4/5
Sun Express 7 3,67/5
Sunwing Airlines 3 1/5
Swiftair 2 3/5
Swiss 228 4,06/5
Swissair 4 4/5
Syphax Airlines 37 1/5
Syrian Arab Airlines 4
TAAG Angola Airlines 1
Taca Intl Airlines 1 5/5
TACV Cabo Verde Airlines 25 2/5
Tailwind Airlines 28 2,29/5
Tam Linhas Aereas 32 2,95/5
TAP Air Portugal 199 2,94/5
Tarom 6 5/5
Tassili Airlines 1 3/5
Thai AirAsia 4 4/5
Thai Airways Intl 105 3,72/5
Thai Smile Air 3 4/5
Thomas Cook Airlines 4 2/5
Thomas Cook Airlines Belgium 8 4/5
Thomson Airways 2 3/5
Thomsonfly 1
Tiger Airways 7 3/5
Tigerair Australia 1 4/5
Trans Air Congo 6 4/5
Transaero Airlines 1 3/5
Transasia Airways 2 3/5
transavia 325 3,3/5
Travel Service Airlines 51 2,75/5
TUI Netherlands 3 4/5
TUIfly 15 2,86/5
Tunisair 139 3,83/5
TunisAir Express 14 4/5
Turkish Airlines 184 3,51/5
Turkmenistan Airlines 1 1/5
Twin Jet 3 4,5/5
Tyrolean Airways 2 3/5
Ukraine International Airlines 36 1,83/5
United Airlines 130 2,65/5
United Eagle Airlines 1 2/5
US Airways 63 2,33/5
Utair Aviation 2 1/5
UTair-Ukraine 1 3/5
Uzbekistan Airways 5 4/5
VietJetAir 3 3/5
Vietnam Airlines 114 3,03/5
Virgin America 5 5/5
Virgin Atlantic Airways 23 1,88/5
Virgin Australia 18 4/5
VLM Airlines 1 5/5
Volotea 432 3,97/5
Vueling Airlines 318 2,26/5
Westjet 9 2/5
Widerøe 1 3/5
Winair 8 1,33/5
Wind Jet 2 1/5
Wings Air 2 4/5
Wizz Air Hungary 43 2,38/5
WOW air 30 1,91/5
XL Airways France 474 2,35/5
Yemenia Yemen Airways 2
Zambezi Airlines 1
Zest Airways Incorporated 4 1/5