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Hello, I have a flight from Naples to Istanbul on June 14, 2020, I bought my ticket through my trip company. When I contacted them, I was informed that the flight was canceled, but no refund will be made in accordance with the airline policy. It was stated that I can only change the reservation time and date. As you know, the Covid 19 pandemic is a force majeure. You still want me to create a new reservation in an uncertain global pandemic. All companies are refunding money. Everyone should learn that you follow such a policy. In this process, I want you to correct this mistake made as a healthcare worker who is on the front lines. You have to deposit all of my ticket money.