Airlines

Write your review

16818 traveler reviews


Check out the top rated airlines on What The Flight.

  1. Swiss
  2. Egyptair
  3. Japan Airlines
  4. Austrian
  5. Air Corsica
View all rankings »

filter by 
or 
filter by 

Lost baggage and refused refund after death certificate supplied



I flew from Heathrow to Larnaca and back in October 2017. On my return Aegean airline lost my luggage. I waited four weeks before I had to chase...

Read more about « Lost baggage and refused... »
Economy Aegean Airlines LHR - LCA New
siruiss1

Do not trust in this Airline they will fraud you



احذروا من الطيران السيلاني المخادع لقد حجزت عليه رحلة من بانكوك للكويت و يتخللها ترانزيت ١٩ ساعة و عندما وصلت كولومبو انا و عائلتي اتجهت لكونتر...

Read more about « Do not trust in this Airline... »
Business Srilankan Airlines BKK - KWI 01/2018
hosam

Delays, lost / damaged luggage, terrible customer service



I am amazed at the poor service we received through our entire interaction with this airline. From delayed flights - we were stuck in the plane on...

Read more about « Delays, lost / damaged... »
Economy Brussels Airlines BLL - VIE 11/2017
Andrew M.

LOST LUGGAGE, DELAYS, NO CUSTOMER SERVICE



NEVER FLY BRUSSLES AIRLINES. Lost my brother and my luggage for 6 days I’m Israel. Apparently left it at our original takeoff point in New York. Terrible delayes on the flights. I filed a claim to get reimbursed for essentials purchased while our luggage was lost. Customer relations department only responds over email apparently, no phone calls. Feeling like the money will never be reimbursed. Other friends suitcases had the wheels broken off, luggage tags stolen, and one suitcase was so damaged it wouldn’t zip closed and must have traveled half open the whole way home! When returning home, asked the flight attendant at the check in desk what they could do to insure our bags wouldn’t get lost again. They looked at us and said “would it really be that bad if you bag gets lost for a few days?” EXCUSE ME, you lose your bag for 6 days by an airline that clearly doesn’t care, and see how you feel. I will never fly, nor let anyone I know fly Brussles Airlines ever again.

Read more about « LOST LUGGAGE, DELAYS, NO... »
Economy Brussels Airlines JFK - TLV 01/2018
JLL23

DO NOT FLY THIS AIRLINE!!!



This airline is hands down...THE WORST AIRLINE IN HISTORY! Customer service people are rude and obviously hate their jobs. The planes are old, outdated, and filthy with hair, and food stains. In flight entertainment was average but on our return flight our entire row didn't have working tvs. Flight attendants are dismissive and act pissed when you ask for a simple request like "a bottle of water." They lost our baby's stroller and this was 1 month ago...still nothing. Kept calling and was told "there is no update, call back." One month later,,,still no stroller. Finally was told I could file a claim...get this..."It takes 30-90 days just to process!" DO NOT FLY THIS AIRLINE!!!

Read more about « DO NOT FLY THIS AIRLINE!!! »
Economy Royal Air Maroc LOS - JFK 01/2018
Nel

Do not book



I would not recommend anyone booking a flight with this airline...... ever. Two weeks ago, I had a flight leaving from JFK to CDG on Sunday night. When I got to the airport, there was no one from XL airways there. Over 150 passengers were waiting for a flight that never arrived. The worst part is that I tried getting in touch with the airline in New York and in France and there was no answer. The airline did not even have the decency to send me an email or text that there was no flight. The first time I heard from the airline was Tuesday night informing me that my flight will be leaving Thursday afternoon. It was so unprofessional and honestly appalling. The airline did not value any of the people’s time and did not even care to correspond with passengers until two days later. In addition, I lost money on a flight that I had leaving from Paris to another country.

Read more about « Do not book »
Economy XL Airways France JFK - CDG 01/2018 3 reactions
Rivka

The worst airplane company, destroyed my vacations and do not sustain the costs they have caused me.



The worst airplane company, that not only destroyed our vacations but also is unfair and do not sustain the cost they cause to people. I have been...

Read more about « The worst airplane company... »
Economy Air Baltic MXP - TLV 12/2017
akadareja

Worst flight so far - Extreme cold in the airplane.



I've never been so cold on a flight before. I was wearing boots, winter jacket and a scarf, and I was freezing, especially my leggs. There was ICE...

Read more about « Worst flight so far -... »
Economy transavia EIN - AGP 01/2018
Adam S.

Delayed flight from Brussels for twenty four hours



We were delayed in Brussels for twenty four hours on a flight to Ghana. We were informed by Brussels airlines that Africans will not be given accommodation and we were shown a cold room for all Africans to spend the night on trolleys. Trolleys were put out for all females and males in one large room. The customer service was extremely poor. European and British citizens were taken to hotel rooms but not African Customers. I will leave you to judge for yourself. How would one class such discrimination. I was very ill with flu like symptoms having to spend two days of travelling time waiting to get to my destination. I will never travel with Brussels Airlines.

Read more about « Delayed flight from Brussels... »
Economy Brussels Airlines LHR - ACC 01/2018 1 reactions
RosaT
More (14540) »

List of evaluated airlines

Name Reviews nb Rate
Adria Airways 5 2,5/5
Aegean Airlines 122 3,98/5
Aer Lingus 71 3,08/5
Aero Condor 1
Aero Service 1 3/5
Aerocaribbean 3 4/5
Aeroflot 53 2,76/5
Aerogaviota 1
Aerolineas Argentinas 34 3,6/5
Aeromexico 19 4/5
Aeropostal 1
Aerosur 7 1/5
AeroSvit Ukrainian Airlines 11 1/5
Afrijet 1
Afriqiyah Airways 36
Aigle Azur 159 2,12/5
Air Algerie 97 2/5
Air Antilles Express 14 3,6/5
Air Arabia 7
Air Arabia Maroc 21 1/5
Air Asia 41 2,25/5
Air Astana 2 5/5
Air Austral 108 3,29/5
Air Baltic 53 2/5
Air Berlin 57 1,91/5
Air Bourbon 1
Air Cairo 3 1/5
Air Caledonie 6 3/5
Air Canada 105 3,44/5
Air Canada Jazz 3 4/5
Air Canada Rouge 6 3,75/5
Air Caraibes 155 3,11/5
Air Century 1 4/5
Air China 77 2,45/5
Air Comet 19
Air Corsica 48 4/5
Air Côte d'Ivoire 10 3,33/5
Air Dolomiti 1 5/5
Air Europa Líneas Aéreas 119 2,81/5
Air France 1558 3,67/5
Air Greenland 2 5/5
Air Iceland 2 4/5
Air India 89 2,82/5
Air Ivoire 1
Air Jet 1 1/5
Air KBZ 3 3/5
Air Lituanica 3 1/5
Air Macau 1
Air Madagascar 31 1/5
Air Mali International 2
Air Malta 17 3,43/5
Air Mauritius 42 2,7/5
Air Méditerranée 398 2,45/5
Air Memphis 12
Air Moldova 2 1/5
Air Mooréa 2
Air Namibia 2 4/5
Air New Zealand 28 3,58/5
Air Nostrum 14 3,33/5
Air One 1
Air Panama 1 4/5
Air Senegal International 1 1/5
Air Serbia 11 5/5
Air Seychelles 39 2,15/5
Air Tahiti 6 4,67/5
Air Tahiti Nui 63 2,75/5
Air Tanzania 1
Air Transat 118 2,53/5
Air Vanuatu 2 3/5
AirAsia India 1 2/5
Airblue 1
Aircalin, Air Calédonie International 26 2,25/5
Airlinair 12 5/5
Airtran Airways 2 3/5
Alaska Airlines 4 5/5
Alitalia 146 2,63/5
Alitalia Express 2 3/5
All Nippon Airways 11 4,67/5
Allegiant Air 1
Alpi Eagles 1
Amaszonas 2 4/5
AMC Airlines 3 2/5
American Airlines 187 2,6/5
American Eagle 2 3/5
Andes Líneas Aéreas 2 4,5/5
Angkor Airways 1 4/5
Arik Air 2 3/5
Arkia 10 4,83/5
Armavia 2 1/5
Asian Wings Airways 2 5/5
Asiana Airlines 14 3,5/5
ASL Airlines France 145 3,05/5
Astra Airlines 26 3,04/5
Atlantic Southeast Airlines 1
Atlas Blue 9
Atlasjet 1 2/5
Aurigny 1 3/5
Austral Lineas Aereas 2 3/5
Austrian 47 4,13/5
Avianca 19 3,27/5
Aviastar Mandiri 2 4/5
Axis Airways 2
Azerbaijan Airlines 1 4/5
Bangkok Airways 46 4/5
Batik Air 3 3,5/5
Belair Airlines 3 4/5
Belavia 8 3/5
Berjaya Air 2
BH Air 1 4/5
Binter Canarias 7 3,8/5
Blue Air 4 1/5
Blue Panorama Airlines 9 1/5
Blue1 2 4/5
bmi 3
BMI Regional 6 3,33/5
Bmibaby 1 1/5
BQB Líneas Aéreas 3 1/5
Brit Air 25 3/5
British Airways 233 3,36/5
Brussels Airlines 178 2,48/5
Bulgaria Air 3 2/5
CAA - Compagnie Africaine d'Aviation 1
Camair-Co 1 1/5
Cambodia Angkor Air 2 4/5
CanJet Airlines 12 2/5
Caribbean Airlines Inc 1
Caribbean Star Airlines 1
Carpatair 1 5/5
Cathay Pacific 66 3,55/5
Cebu Pacific Air 21 3/5
Chalair 3 1/5
China Airlines 6 5/5
China Eastern Airlines 61 2,28/5
China Northwest Airlines 1
China Southern Airlines 51 1,91/5
Cityjet 20 2,43/5
Comair Limited 3 4/5
Compagnie Aérienne Mali 1
Condor (Thomas Cook) 42 1,95/5
Continental Airlines 18
Conviasa 1 5/5
Copa Airlines 8 2,2/5
Corendon Airlines 10 3/5
Corendon Dutch Airlines 1 3/5
Corsair 264 3,41/5
Croatia Airlines 14 3,33/5
Cronos Airlines 1
Cubana de Aviación 67 2/5
Cyprus Airways 1 3/5
Czech Airlines CSA 27 3/5
Daallo Airlines 1
Danish Air Transport 1 3/5
Delta Air Lines 130 3,54/5
Dniproavia 1
Dragonair 6 3/5
Druk Air 1 3/5
Dutch Antilles Express 4 1/5
Eastar Jet 1 3/5
Eastern Airways 3 2/5
Easyjet 586 3,39/5
Easyjet Switzerland 96 3,82/5
Edelweiss Air 37 3,29/5
Egyptair 40 4,15/5
El Al Israel Airlines 31 2,33/5
Emirates 311 3,92/5
Enter Air 208 2,43/5
Equaflight Services 7 1/5
Equatorial Congo Airlines 3 4/5
Estonian Air 1
Ethiopian Airlines 50 4,2/5
Etihad Airways 208 3,5/5
Etihad Régional 7 4,25/5
Euralair 2 3/5
Eurowings 4 3/5
Eva Air 24 5/5
Fiji Airways 3 1/5
Finnair 42 3,73/5
Firefly 3 4,33/5
Fly540 - Five Forty Aviation 1 5/5
Flybe 41 1,8/5
Flydubai 7 2,33/5
Flyglobespan 1
Freebird Airlines 2 3/5
Frontier Airlines 1 4/5
Gabon Airlines 1
Garuda Indonesia 22 3,17/5
Georgian Airways 2 5/5
Germania 11 3,75/5
Germanwings 10 4/5
GoAir 1 4/5
Gol Transportes Aereos 12 3,33/5
Golden Air 2 3/5
Gulf Air 26 1,67/5
Hainan Airlines 6 4/5
Hawaiian Airlines 6 4/5
Helvetic Airways 7 4,67/5
Hermes Airlines 57 2,58/5
HEX Air 3 1/5
Hifly 1 1/5
Holidays Czech Airlines 6 2/5
Hong Kong Airlines 1 1/5
Hong Kong Express Airways 2 1/5
Hop ! 185 3,9/5
Horizon Air 1
Iberia 254 2,76/5
Iberia Express 5 1/5
Icelandair 27 2,33/5
Indian Airlines 2 4/5
IndiGo 4 1/5
Indonesia Air Asia 7 3/5
Interjet 1 4/5
Iran Air 3 3/5
Iraqi Airways 1 1/5
Island Transvoyager 1
Israir Airlines 1 5/5
Japan Airlines 26 4,14/5
Jet Airways 55 1,78/5
Jet Konnect 2 1/5
Jet Time 1 3/5
Jet2.com 9 1,67/5
Jet4You 49 1/5
Jetairfly 127 3,07/5
JetBlue Airways 9 5/5
Jetstar 20 3/5
Jetstar Asia 8 3/5
Juneyao Airlines 1 5/5
KD Avia 3
Kenmore Air 1 4/5
Kenya Airways 31 3,33/5
Kingfisher Airlines 4
KLM City Hopper 4 2/5
KLM Royal Dutch Airlines 148 3,21/5
Korean Air 15 4,25/5
Korongo Airlines 1 1/5
kulula.com 2 2,5/5
Kuwait Airways 38 2/5
La Compagnie Boutique Airline 13 2,5/5
LAN Airlines 19 3,58/5
LAN Argentina 3 3,33/5
LAN Ecuador Aerolane SA 1 5/5
Lan Peru 15 3,5/5
Lao Airlines 5 3/5
LIAT 4 1/5
Linhas Aéreas de Moçambique 1 2/5
Lion Air 11 2,33/5
Lithuanian Airlines - FlyLal 1
Lloyd Aereo Boliviano 2 4/5
LOT Polish Airlines 27 3,38/5
Lufthansa 257 3,86/5
Lufthansa Cityline 11 3,5/5
Luxair 25 4,5/5
Mahan Airlines 2 4/5
Malaysia Airlines 94 3,16/5
Malev Hungarian Airlines 5 1/5
Malmö Aviation 2 4/5
Martinair 1
Meridiana 4 4/5
Merpati Nusantara 6 2/5
Mexicana 1
Middle East Airlines 20 3,22/5
Mistral Air 2 1/5
Monarch Airlines 1 4/5
Montenegro Airlines 3 3/5
Moscow Airlines 1
Nextjet 1 3/5
Niki 7 5/5
Nok Air 11 2,67/5
Northwest Airlines 6 5/5
Norwegian Air Shuttle 45 3,62/5
Nouvelair Tunisie 76 3,83/5
Olympic Airlines 8 5/5
Oman Air 76 2,56/5
Onur Air 27 2,8/5
OpenSkies 29 3,75/5
Pakistan International 4 3/5
Passaredo Linhas Aéreas 1 5/5
Peach 2 4/5
Pegasus Airlines 34 2,1/5
Peruvian Airlines 3 1/5
Philippine Airlines 6 1,5/5
Pluna 4 1/5
Porter Airlines 5 4,33/5
Portugália 12 3/5
Precision Air 1 4/5
Pullmantur Air 28 1/5
Qantas Airways 37 3,35/5
Qatar Airways 247 3,8/5
Regional 13 4/5
Rossiya-Russian Airlines 3 3/5
Royal Air Maroc 301 2,2/5
Royal Jordanian 24 3/5
Ryanair 436 3,37/5
S7 Airlines 2 3/5
Sabena 2 4/5
Santa Barbara Airlines 1
SATA Air Acores 1
Sata International 1 1/5
Saudi Arabian Airlines 9 2,5/5
Scandinavian Airlines System 60 3,09/5
Scoot 3 3,5/5
Seaborne Aviation Inc 1 3/5
Sénégal Airlines 4 4/5
Shanghai Airlines 4 3/5
Shenzhen Airlines 1
Silkair 11 3,25/5
Silver Airways 1 4/5
Singapore Airlines 98 3,88/5
Sky Airline 7 3,83/5
Sky Airlines 3 3/5
Sky Work Airlines 3 5/5
Small Planet Airlines 126 2,64/5
Small Planet Airlines Italia 1 5/5
Smart Wings 54 3,24/5
Societe Nouvelle Air Congo 1 3/5
Sonair 1 4/5
South African Airways 13 3,33/5
Southwest Airlines 9 3/5
Spanair 4
SpiceJet 1 2/5
Spirit Airlines 12 4/5
Spring Airlines 1 3/5
Srilankan Airlines 44 3/5
Sriwijaya Air 1 4/5
Star Peru 2 3,5/5
Stobart Air 1 2/5
Sun Air of Scandinavia 1 4/5
Sun Express 7 3,67/5
Sunwing Airlines 3 1/5
Swiftair 2 3/5
Swiss 223 4,25/5
Swissair 4 4/5
Syphax Airlines 37 1/5
Syrian Arab Airlines 4
TAAG Angola Airlines 1
Taca Intl Airlines 1 5/5
TACV Cabo Verde Airlines 25 1,83/5
Tailwind Airlines 27 2,4/5
Tam Linhas Aereas 32 2,95/5
TAP Air Portugal 190 2,9/5
Tarom 6 5/5
Tassili Airlines 1 3/5
Thai AirAsia 4 4/5
Thai Airways Intl 102 3,82/5
Thai Smile Air 3 4/5
Thomas Cook Airlines 4 2/5
Thomas Cook Airlines Belgium 7 4/5
Thomson Airways 2 3/5
Thomsonfly 1
Tiger Airways 7 3/5
Tigerair Australia 1 4/5
Trans Air Congo 6 4/5
Transaero Airlines 1 3/5
Transasia Airways 2 3/5
transavia 320 3,29/5
Travel Service Airlines 50 2,83/5
TUI Netherlands 3 4/5
TUIfly 13 3,2/5
Tunisair 138 3,67/5
TunisAir Express 14 4/5
Turkish Airlines 178 3,62/5
Turkmenistan Airlines 1 1/5
Twin Jet 3 4,5/5
Tyrolean Airways 2 3/5
Ukraine International Airlines 36 2,03/5
United Airlines 128 2,67/5
United Eagle Airlines 1 2/5
US Airways 63 2,33/5
Utair Aviation 2 1/5
UTair-Ukraine 1 3/5
Uzbekistan Airways 5 4/5
VietJetAir 3 3/5
Vietnam Airlines 113 2,94/5
Virgin America 5 5/5
Virgin Atlantic Airways 23 2,22/5
Virgin Australia 18 4,13/5
VLM Airlines 1 5/5
Volotea 416 3,89/5
Vueling Airlines 311 2,37/5
Westjet 9 2,4/5
Widerøe 1 3/5
Winair 8 1,33/5
Wind Jet 2 1/5
Wings Air 2 4/5
Wizz Air Hungary 40 2,92/5
WOW air 29 1,95/5
XL Airways France 473 2,4/5
Yemenia Yemen Airways 2
Zambezi Airlines 1
Zest Airways Incorporated 4 1/5