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No Compensation for Suitcase After Four and a Half Months (After Delayed and Cancelled Flights)



It has been four and a half months since Egyptair lost my suitcase. Since then, I have not received my suitcase or any compensation. This all happened after my husband and I experienced delayed flights and cancelled flights without any prior communication. In my dealings with Egyptair, my communications have been ignored most of the time. The service I have received from Egyptair throughout my entire experience with them has been extremely poor and very disappointing.

Egyptair eventually came back to me with an offer to pay only 68% of my missing suitcase claim. Except for the things that Egyptair can never pay me back for (the three days of holiday in Rome that we lost and will never get back, my wedding earrings that I took with me on holiday, the sentimental souvenirs of the places we visited), they are not even willing to pay me the full amount of the missing items in my suitcase. Shame on you Egyptair. I will never ever fly with Egyptair again. I would rather pay double the price anywhere else, as you lose a lot more by flying with Egyptair anyway.

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Economy Egyptair FCO - JNB New
Rue

Lost my luggage at 13 days now.



Flight was average. Staff were helpful and friendly. End of this direct flight both my and my 2 yo sons suitcase went missing. I am a Pregnant mother with a 2 yo. With no clothing for me or my son, we are going on 13 days now. Few people from Turkish Airlines have been helpful. Vienna airport staff verified the bag was loaded on my flight.

The suitcase was either rerouted and or disappeared into thin air. If they find our suitcase I’ll let you know but it is not looking good for us. Think hard before booking a flight.

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Economy Turkish Airlines VIE - ESB New
JanaL

Don't do it!



Booked 7 weeks before travel, travel time changed 3 times, last time by e-mail at 18.55 the night before travel.

Air Arabia charged me extra for luggage, as they said it costs extra fuel to carry it. Each time they sent through new flight details, and each time the 30Kg luggage I'd paid extra for in advance disappeared.

The last flight time was too late for me to travel, so I took the early train. Air Arabia have refused to refund me, and refused to refund the extra baggage I paid for, even though the extra luggage didn't fly, so no extra fuel was used.

I couldn't recommend Air Arabia to anyone.

Read more about « Don't do it! »
Economy Air Arabia Maroc FEZ - RAK New
Top flyer

terrible airline



EXTRA charge, bad service, rude crew, bad food, delayed flight, none of the staff were nice, check in staff rude, boring movies, Honorable people and officers at the airports etc

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Economy Pegasus Airlines LHR - IST New
Adam GH

Terrible airline



Rude crew, treated me very rudely and not fairly. I didn't have extra weight and I showed her my medication bag.
She weighted our carry bags and there wasn't any extra weight at all!

The two small carry bags weight was 15 kg only in total for me and my daughter! She said to me rudely you have to pay for 5 kilos or I will let the plane leave without you!

She closed the door and told me I will let the airplane leave without you. She told me rudely throw 5 kilos of your new cloths and I let you go to the plane!

She let us throw our food that we just bought from the airport on the floor that has a 5 kilo as she said!

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Economy Turkish Airlines LHR - IST New
Adam GH

Forcing false immigration rules and regulation to sell return tickets on spot



I was travelling from Delhi to London via Flight KU384 & KU101. I did the booking of one way flight to London. I did the online check in and got the...

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Economy Kuwait Airways DEL - LHR 09/2019
#31579

My goods got stolen with Easyjet Airlines



My group of 9 people flew from Rome to Berlin with Easyjet. When we arrived at Berlin one of my big suitcase was not found. I reported to the LOST AND FOUND and Easyjet online and tried to contact them via phone but they were hopeless and very frustrated is all I can say. 3 days later they found my suitcase in broken condition and most of the valuable stuff were stolen. They took no responsibility of my stolen goods. This made me sick when I think about this trip. Never put anything valuable in your suitcase when travel with Easyjet again.

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Economy Easyjet FCO - TXL 07/2019
POOR VICTIM

Delayed flight and missed connecting flight to london



My flight from medina to Jeddah delayed by 20 minutes and there was also 30-40 minutes delay to pick the laggages up. Because laggages wasnt coming...

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Economy Saudi Arabian Airlines MED - JED 10/2019
mrifni

Boycott WizzAir and never use them again



IN THE EVENT IF ANY MEDIA CHANNELS ARE INTERESTED TO MAKE A DOCUMENTARY ABOUT WIZZ AIR DISGUSTING CUSTOMER SERVICE, WE ARE HAPPY TO PARTICIPATE AND...

Read more about « Boycott WizzAir and never... »
Economy Wizz Air Hungary LTN - PRG More than 2 years
LetsReview

Avoid this company



Vueling doesn't care about customers at all. People at the help desk give you an unbelievable attitude. Here is what happened: My flight was on...

Read more about « Avoid this company »
Economy Vueling Airlines BCN - ARN 10/2019 3 reactions
Yul
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List of evaluated airlines

Name Reviews nb Rate
Adria Airways 5 1/5
Aegean Airlines 146 4,12/5
Aer Lingus 76 2,53/5
Aero Condor 1
Aero Service 1 3/5
Aerocaribbean 3 4/5
Aeroflot 60 3,08/5
Aerogaviota 1
Aerolineas Argentinas 34 2/5
Aeromexico 25 3,54/5
Aeropostal 1
Aerosur 7 1/5
AeroSvit Ukrainian Airlines 11 1/5
Afrijet 1
Afriqiyah Airways 36
Aigle Azur 172 1,58/5
Air Algerie 101 1/5
Air Antilles Express 15 1/5
Air Arabia 7
Air Arabia Maroc 23 2/5
Air Asia 43 2,8/5
Air Astana 2 5/5
Air Austral 111 2,2/5
Air Baltic 58 2/5
Air Berlin 57 1,8/5
Air Bourbon 1
Air Cairo 3 1/5
Air Caledonie 6 3/5
Air Canada 116 3,29/5
Air Canada Jazz 5 3/5
Air Canada Rouge 8 1,5/5
Air Caraibes 169 3,32/5
Air Century 1 4/5
Air China 86 2,56/5
Air Comet 19
Air Corsica 51 2/5
Air Côte d'Ivoire 10 3/5
Air Dolomiti 3 4/5
Air Europa Líneas Aéreas 123 1,88/5
Air France 1675 3,65/5
Air Greenland 2 5/5
Air Iceland 2 4/5
Air India 91 3/5
Air Ivoire 1
Air Jet 1 1/5
Air KBZ 4 5/5
Air Lituanica 3 1/5
Air Macau 1
Air Madagascar 31 1/5
Air Mali International 2
Air Malta 19 2,86/5
Air Mauritius 43 2,33/5
Air Méditerranée 399 3/5
Air Memphis 12
Air Midwest 1 5/5
Air Moldova 2 1/5
Air Mooréa 2
Air Namibia 2 4/5
Air New Zealand 33 4/5
Air Nostrum 16 2,67/5
Air One 1
Air Panama 1 4/5
Air Senegal International 1 1/5
Air Serbia 14 1,33/5
Air Seychelles 40 2/5
Air St Pierre 2 5/5
Air Tahiti 18 3,54/5
Air Tahiti Nui 70 3,6/5
Air Tanzania 1
Air Transat 128 2,67/5
Air Vanuatu 2 3/5
AirAsia India 1 2/5
Airblue 1
Aircalin, Air Calédonie International 28 3,2/5
Airlinair 12 5/5
Airtran Airways 2 3/5
Alaska Airlines 6 1/5
Alitalia 148 2,58/5
Alitalia Express 2 3/5
All Nippon Airways 15 4,5/5
Allegiant Air 1
Alpi Eagles 1
Amaszonas 2 3/5
AMC Airlines 3 2/5
American Airlines 191 2,95/5
American Eagle 2 3/5
Andes Líneas Aéreas 2 4/5
Angkor Airways 1 4/5
Arik Air 2 3/5
Arkia 10 5/5
Armavia 2 1/5
Asian Wings Airways 2 5/5
Asiana Airlines 14 2/5
ASL Airlines France 155 2,44/5
Astra Airlines 26 2/5
Atlantic Southeast Airlines 1
Atlas Blue 9
Atlasjet 2 2/5
Aurigny 1 3/5
Austral Lineas Aereas 2 3/5
Austrian 47 4,5/5
Avianca 20 2,75/5
Aviastar Mandiri 2 4/5
Axis Airways 2
Azerbaijan Airlines 3 5/5
Bangkok Airways 46 4/5
Batik Air 3 3/5
Belair Airlines 3 4/5
Belavia 10 2,25/5
Berjaya Air 2
BH Air 2 3/5
Binter Canarias 7 4,67/5
Blue Air 4 1/5
Blue Panorama Airlines 14 1/5
Blue1 2 4/5
bmi 3
BMI Regional 6 3/5
Bmibaby 1 1/5
BQB Líneas Aéreas 3 1/5
Brit Air 25 3/5
British Airways 250 3,06/5
Brussels Airlines 192 2,27/5
Bulgaria Air 5 2,67/5
CAA - Compagnie Africaine d'Aviation 1
Camair-Co 1 1/5
Cambodia Angkor Air 2 4/5
CanJet Airlines 12 2/5
Caribbean Airlines Inc 1
Caribbean Star Airlines 1
Carpatair 1 5/5
Cathay Pacific 71 2,91/5
Cebu Pacific Air 21 2/5
Chalair 3 1/5
China Airlines 6 5/5
China Eastern Airlines 65 2,56/5
China Northwest Airlines 1
China Southern Airlines 58 2,64/5
Cityjet 23 1,8/5
Comair Limited 5 4/5
Compagnie Aérienne Mali 1
Condor (Thomas Cook) 51 1,53/5
Continental Airlines 18
Conviasa 1 5/5
Copa Airlines 9 3,5/5
Corendon Airlines 11 1/5
Corendon Dutch Airlines 1 3/5
Corsair 275 2,89/5
Croatia Airlines 15 2/5
Cronos Airlines 1
Cubana de Aviación 67 1,5/5
Cyprus Airways 1 3/5
Czech Airlines CSA 29 1/5
Daallo Airlines 1
Danish Air Transport 1 3/5
Delta Air Lines 137 3,64/5
Dniproavia 1
Dragonair 6 3/5
Druk Air 1 3/5
Dutch Antilles Express 4 1/5
Eastar Jet 1 3/5
Eastern Airways 3 1/5
Easyjet 629 3,26/5
Easyjet Switzerland 105 3,5/5
Edelweiss Air 41 3,5/5
Egyptair 46 2,91/5
El Al Israel Airlines 36 1,33/5
Emirates 332 3,55/5
Enter Air 210 2,71/5
Equaflight Services 7 1/5
Equatorial Congo Airlines 3 4/5
Estonian Air 1
Ethiopian Airlines 55 4,17/5
Etihad Airways 216 2,95/5
Etihad Régional 7 4/5
Euralair 2 3/5
Eurowings 5 1/5
Eva Air 26 4,33/5
Fiji Airways 3 1/5
Finnair 47 2,57/5
Firefly 3 4/5
Fly540 - Five Forty Aviation 1 5/5
Flybe 59 1,59/5
Flydubai 7 3/5
Flyglobespan 1
Freebird Airlines 6 4/5
French Blue 2 1/5
Frontier Airlines 2 2,5/5
Gabon Airlines 1
Garuda Indonesia 25 3,56/5
Georgian Airways 3 5/5
Germania 11 3,75/5
Germanwings 10 5/5
GoAir 1 4/5
Gol Transportes Aereos 12 3/5
Golden Air 2 3/5
Gulf Air 28 2,25/5
Hainan Airlines 6 4/5
Hawaiian Airlines 6 4/5
Helvetic Airways 7 5/5
Hermes Airlines 57 1/5
HEX Air 3 1/5
Hifly 1 1/5
Holidays Czech Airlines 6 2/5
Hong Kong Airlines 1 1/5
Hong Kong Express Airways 2 1/5
Hop ! 202 3,64/5
Horizon Air 1
Iberia 288 2/5
Iberia Express 6 1/5
Icelandair 37 1,46/5
Indian Airlines 2 4/5
IndiGo 7 2/5
Indonesia Air Asia 7 3/5
Interjet 1 4/5
Iran Air 4 4/5
Iraqi Airways 1 1/5
Island Transvoyager 1
Israir Airlines 1 5/5
Japan Airlines 31 3,64/5
Jet Airways 67 1,45/5
Jet Konnect 2 1/5
Jet Time 1 3/5
Jet2.com 18 1,23/5
Jet4You 49 1/5
Jetairfly 132 3,11/5
JetBlue Airways 10 1/5
Jetstar 23 2,67/5
Jetstar Asia 9 3/5
Juneyao Airlines 1 5/5
K D Air 1 1/5
KD Avia 3
Kenmore Air 1 4/5
Kenya Airways 32 2,8/5
Kingfisher Airlines 4
KLM City Hopper 4 2/5
KLM Royal Dutch Airlines 161 2,7/5
Korean Air 15 5/5
Korongo Airlines 1 1/5
kulula.com 2 4/5
Kuwait Airways 43 1/5
La Compagnie Boutique Airline 13 4/5
LAN Airlines 28 2,85/5
LAN Argentina 3 3,5/5
LAN Ecuador Aerolane SA 1 5/5
Lan Peru 15 5/5
Lao Airlines 5 3/5
LIAT 4 1/5
Linhas Aéreas de Moçambique 1 2/5
Lion Air 11 2,5/5
Lithuanian Airlines - FlyLal 1
Lloyd Aereo Boliviano 2 4/5
LOT Polish Airlines 30 2,67/5
Lufthansa 274 3,23/5
Lufthansa Cityline 12 5/5
Luxair 28 2/5
Mahan Airlines 2 4/5
Malaysia Airlines 96 2/5
Malev Hungarian Airlines 5 1/5
Malindo Air 2 2,5/5
Malmö Aviation 2 4/5
Martinair 1
Meridiana 4 3/5
Merpati Nusantara 6 2/5
Mexicana 1
Middle East Airlines 23 2,4/5
Mistral Air 2 1/5
Monarch Airlines 1 4/5
Montenegro Airlines 3 1/5
Moscow Airlines 1
Nextjet 1 3/5
Niki 7 5/5
Nok Air 12 2,5/5
Northwest Airlines 6 5/5
Norwegian Air Shuttle 51 3/5
Nouvelair Tunisie 87 2,5/5
Olympic Airlines 12 4,5/5
Oman Air 86 2,85/5
Onur Air 28 3/5
OpenSkies 29 1/5
Pakistan International 4 3/5
Passaredo Linhas Aéreas 1 5/5
Peach 2 4/5
Pegasus Airlines 41 1,11/5
Peruvian Airlines 4 2/5
Philippine Airlines 6 1/5
Pluna 4 1/5
Porter Airlines 5 5/5
Portugália 12 5/5
Precision Air 1 4/5
Pullmantur Air 28 1/5
Qantas Airways 45 3,07/5
Qatar Airways 264 4/5
Regional 13 4/5
Rossiya-Russian Airlines 4 1/5
Royal Air Maroc 329 2,39/5
Royal Jordanian 27 1/5
Ryanair 469 3,1/5
S7 Airlines 2 3/5
Sabena 2 4/5
Santa Barbara Airlines 1
SATA Air Acores 1
Sata International 1 1/5
Saudi Arabian Airlines 15 2/5
Scandinavian Airlines System 70 3,38/5
Scoot 3 4/5
Seaborne Aviation Inc 1 3/5
Sénégal Airlines 4 5/5
Shanghai Airlines 5 4/5
Shenzhen Airlines 1
Silkair 15 3,29/5
Silver Airways 1 4/5
Singapore Airlines 106 3,81/5
Sky Airline 8 4/5
Sky Airlines 3 3/5
Sky Work Airlines 3 5/5
Small Planet Airlines 127 2,4/5
Small Planet Airlines Italia 1 5/5
Smart Wings 57 3,31/5
Societe Nouvelle Air Congo 1 3/5
Sonair 1 4/5
South African Airways 13 3/5
Southwest Airlines 10 3,67/5
Spanair 4
SpiceJet 5 4,5/5
Spirit Airlines 13 3/5
Spring Airlines 1 3/5
Srilankan Airlines 50 1,63/5
Sriwijaya Air 1 4/5
Star Peru 2 3/5
Stobart Air 1 2/5
STP Airways 1 1/5
Sun Air of Scandinavia 1 4/5
Sun Express 7 1/5
Sunwing Airlines 3 1/5
Swiftair 2 3/5
Swiss 235 3,8/5
Swissair 4 4/5
Syphax Airlines 37 1/5
Syrian Arab Airlines 4
TAAG Angola Airlines 1
Taca Intl Airlines 1 5/5
TACV Cabo Verde Airlines 26 4/5
Tailwind Airlines 28 2,67/5
Tam Linhas Aereas 32 2,75/5
TAP Air Portugal 219 3,09/5
Tarom 9 2/5
Tassili Airlines 1 3/5
Thai AirAsia 8 3,8/5
Thai Airways Intl 116 3,42/5
Thai Smile Air 4 3/5
Thomas Cook Airlines 5 1,75/5
Thomas Cook Airlines Belgium 8 4/5
Thomson Airways 2 3/5
Thomsonfly 1
Tiger Airways 7 3/5
Tigerair Australia 1 4/5
Trans Air Congo 6 4/5
Transaero Airlines 1 3/5
Transasia Airways 2 3/5
transavia 345 3,07/5
Travel Service Airlines 54 2,73/5
TUI Netherlands 3 4/5
TUIfly 27 3,72/5
Tunisair 146 2,71/5
TunisAir Express 15 1/5
Turkish Airlines 201 3,47/5
Turkmenistan Airlines 1 1/5
Twin Jet 3 5/5
Tyrolean Airways 2 3/5
Ukraine International Airlines 49 1,5/5
United Airlines 133 2,5/5
United Eagle Airlines 1 2/5
US Airways 63 1/5
Utair Aviation 3 3/5
UTair-Ukraine 1 3/5
Uzbekistan Airways 7 1,5/5
VietJetAir 4 5/5
Vietnam Airlines 123 3,84/5
Virgin America 5 5/5
Virgin Atlantic Airways 24 1/5
Virgin Australia 20 4,67/5
VLM Airlines 1 5/5
Volotea 462 3,53/5
Vueling Airlines 337 1,91/5
Westjet 9 1/5
Widerøe 1 3/5
Winair 9 1/5
Wind Jet 2 1/5
Wings Air 2 4/5
Wizz Air Hungary 53 1,24/5
WOW air 32 2,2/5
Xiamen Airlines 1 4/5
XL Airways France 479 2,73/5
Yemenia Yemen Airways 2
Zambezi Airlines 1
Zest Airways Incorporated 4 1/5