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Check out the top rated airlines on What The Flight.

  1. Swiss
  2. Japan Airlines
  3. Austrian
  4. Air Corsica
  5. Aegean Airlines
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Cancelled Flights



I had booked a holiday for two to Berlin for sightseeing and to see the Christmas markets.
Our flight, BE4421, was to leave Doncaster/Sheffield on Monday, 04/12/2017 at 18:30.
At approx, 13:00 that afternoon we received news that my mother-in-law had a stroke. Obviously, we went to the hospital and missed the flight.
At 00:18 on Tuesday 05/12/2017 I received an email informing me that both flights had been cancelled, return flight BE4422 on Monday 11/12/2017,
I was told that Flybe automatically cancel all flights if you're a no-show for any flight. I was also informed that I was due no refund.
I wonder how much Flybe got for the seats I had already paid for the return journey?

My mother-in-law is doing ok!

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Economy Flybe DSA - TXL New 1 reactions
James2504

Air France do not care about their customers



Air France cancelled my first flight, then the replacement flight was delayed, resulting in a missed flight, an 8 hour wait at the airport and an extra stopover in Korea. It took 27 hours to reach my destination and I received NO form of compensation. What's more, there was no bus to rush us to our flight after the delay like other connecting flights got - the cabin crew just told us to hurry so we ran through one of the biggest airports in the world with luggage, only to be told that there was no way we would have got on. In fact, after complaining they sent me 2 generic emails that were exactly the same saying there was nothing that they could do. I will NEVER be flying Air France again and would urge others not to either. They treat their customers so badly and just don't care when something goes wrong, which apparently happens a lot judging by all the bad reviews I'm now reading online.

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Economy Air France LHR - KIX New
mkt33

Stay away from Wizz Air if you can!



The service is terrible, the staff are rude and the customer service is appalling! They are very stringent with the rules and do not care about the customers at all. I have seen them preying on customers to get more money by measuring and weighing customers bags to the gram/mm.

They have absolutely no compassion either, if you need to change or cancel your flight because a direct family member has died, or been taken to hospital, or if you have had a family emergency preventing you from keeping your reservation they will still charge you to cancel it or change it, they will not even allow you credit to use later. There is no such thing as 'consideration of special circumstances' with this company despite their website saying there is. The Wizz air attitude is that the Customer comes last. I say again, do not use Wizz Air unless you have no other option!

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Economy Wizz Air Hungary BHX - WAW New
Basia Badek

TERRIBLE AIRLINE. Chhose other airines



I went on a week vacation from the us. Landed in Paris, took a flight to Madrid and had the worst experience ever with this airline. First off, staff is very rude, they lost my luggage i spent half of my vacation going back to the airport because they found the luggage separately in different days, spent money on taxis to go to the airport to pick up the luggege twice and when i was there they would make me feel that it was my fault. They are absolutely rude in both airports. Paris and Madrid. I will never fly this airline or any airline affiliated with it, such as KLM or Delta because they are probably just as horrible. There was literally a line of at least 25 people with the same issue. Dont say i didnt warn you.

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Economy Air France CDG - MAD 11/2017
Arturo Bandera

Never again



The check in was very efficient and staff were great! The flight was smooth and attendants efficient. Leg room was almost non-existent for anyone more than 150cm tall. The seats were taken from a Medieval Torturer's handbook; the food was almost inedible! In fact, after three legs of flight with Silkair (Cairns-Singapore-Da Nang - Singapore) I rejected the offer of any further food. I will never fly with Silkair again even though that means that I will need to travel by train for a distance of over 1500km to get to the next International Terminal. And, yes, the pilots also need to learn that they really do NOT need to slam the plane down onto the runway when there is no crosswind, turbulence etc.

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Economy Silkair SIN - CNS 11/2017
Ian C

Avoid at all costs. Terrible airline with no accountability.



Flights was 12 hours late due to their rickety old airplane being deemed unfit to fly. That's just the way it is, they said. Backstory: Needed to...

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Economy Belavia IEV - LED 08/2017
James12

MEA is failure



REVIEW 11 November 2017 Timeframe: 7:23 AM – 4:00 PM Pacific time I am a US Navy Sailor and I am not authorized to travel to Lebanon due to mission...

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Economy Middle East Airlines BEY - LHR 11/2017 1 reactions
GeorgesRaad

THOMAS COOK, a transatlantic version of RyanAir



I have flown across the Atlantic on countless occasions, from the days of Freddie Laker, Pam Am, Monarch etc., to more recent credible airlines, such as Virgin, BA and recently Thomson’s, and must say my flight with Thomas Cook was by far and away the worst I have ever experienced.

A total of over three hours of delays, no apologies, no consideration.

Rude staff, poor food, charges for every little item, £5 for a coffee or a warm beer, no offering of water, completely contradictory to medical advice not to allow dehydration on board a plane, £3 for headphones, an extra £5 for entertainment, no rear seat screens, you are told to download an App to your device but no charging points provided. The Thomas Cook Clone "airtanker" from Manchester must be the most dated plane flying the Atlantic.

Food was very poor and the only beverage was a tiny cup of coffee or cold tea.

Paid extra for legroom but couldn't use the overhead locker because the crew were using it

Avoid this airline at all costs, rubbish service.

Read more about « THOMAS COOK, a transatlantic... »
Economy Thomas Cook Airlines MAN - MCO 09/2017
T166

Didn't even get the chance to fly!



We booked flights to Jamaica on the day they were first advertised by Virgin (11 months before departure). The tickets were non refundable and we're tied to school holidays, so we also went ahead and booked our hotels (non refundable). All sorted and 10 months to look forward to our big family holiday.

Then on 18th Oct 17, Virgin cancelled our flights (no reason given). We were not offered alternate flights on the same day with other airlines. They just offered us Economy flights leaving a day later and getting back 2 days earlier (meant losing 3 days out of 14). So we had to request a refund and rebook on another airline - cost increase of 50% on original fare. And to top it off, 3 weeks later and Virgin are still holding onto our ("loan") money that they have enjoyed, interest free, for the last 6 months!! These guys are no different to Ryanair.

It seems incomprehensible that consumer contracts with the airline does not offer any protection from this sort of behaviour. How is that we are not able to cancel or change anything once we book but they can do what they like?

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Business Virgin Atlantic Airways LGW - MBJ 10/2017
severard

What customer service



We have not yet even flown with Alitalia but experience so far has been very poor indeed. We had been warned about the airline but we had no choice...

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Economy Alitalia LHR - SCL 11/2017
Rodos
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List of evaluated airlines

Name Reviews nb Rate
Adria Airways 5 2,5/5
Aegean Airlines 121 4,04/5
Aer Lingus 71 3,13/5
Aero Condor 1
Aero Service 1 3/5
Aerocaribbean 3 4/5
Aeroflot 53 2,76/5
Aerogaviota 1
Aerolineas Argentinas 34 3,29/5
Aeromexico 19 3,88/5
Aeropostal 1
Aerosur 7 1/5
AeroSvit Ukrainian Airlines 11 1/5
Afrijet 1
Afriqiyah Airways 36
Aigle Azur 155 2,2/5
Air Algerie 97 2/5
Air Antilles Express 14 3,6/5
Air Arabia 7
Air Arabia Maroc 21 1/5
Air Asia 41 2,88/5
Air Astana 2 5/5
Air Austral 107 3,38/5
Air Baltic 51 2,25/5
Air Berlin 56 1,82/5
Air Bourbon 1
Air Cairo 3 1/5
Air Caledonie 6 3/5
Air Canada 105 3,52/5
Air Canada Jazz 3 4/5
Air Canada Rouge 6 3,75/5
Air Caraibes 152 3,08/5
Air Century 1 4/5
Air China 76 2,91/5
Air Comet 19
Air Corsica 47 4,07/5
Air Côte d'Ivoire 10 3,25/5
Air Dolomiti 1 5/5
Air Europa Líneas Aéreas 118 2,94/5
Air France 1539 3,7/5
Air Greenland 2 5/5
Air Iceland 2 4/5
Air India 87 2,91/5
Air Ivoire 1
Air Jet 1 1/5
Air KBZ 3 3/5
Air Lituanica 3 1/5
Air Macau 1
Air Madagascar 31 1/5
Air Mali International 2
Air Malta 17 3,43/5
Air Mauritius 42 2,73/5
Air Méditerranée 398 2,25/5
Air Memphis 12
Air Moldova 2 1/5
Air Mooréa 2
Air Namibia 2 4/5
Air New Zealand 27 3,62/5
Air Nostrum 14 3/5
Air One 1
Air Panama 1 4/5
Air Senegal International 1 1/5
Air Serbia 11 5/5
Air Seychelles 39 2,18/5
Air Tahiti 6 4,67/5
Air Tahiti Nui 63 3,06/5
Air Tanzania 1
Air Transat 117 2,62/5
AirAsia India 1 2/5
Airblue 1
Aircalin, Air Calédonie International 26 2,17/5
Airlinair 12 5/5
Airtran Airways 2 3/5
Alaska Airlines 4 5/5
Alitalia 145 2,67/5
Alitalia Express 2 3/5
All Nippon Airways 11 4,67/5
Allegiant Air 1
Alpi Eagles 1
Amaszonas 2 4/5
AMC Airlines 3 2/5
American Airlines 186 2,74/5
American Eagle 2 3/5
Andes Líneas Aéreas 2 4,5/5
Angkor Airways 1 4/5
Arik Air 2 3/5
Arkia 10 4,83/5
Armavia 2 1/5
Asian Wings Airways 2 5/5
Asiana Airlines 14 2,67/5
ASL Airlines France 143 2,97/5
Astra Airlines 26 3,04/5
Atlantic Southeast Airlines 1
Atlas Blue 9
Atlasjet 1 2/5
Aurigny 1 3/5
Austral Lineas Aereas 2 3/5
Austrian 45 4,14/5
Avianca 19 3,33/5
Aviastar Mandiri 2 4/5
Axis Airways 2
Azerbaijan Airlines 1 4/5
Bangkok Airways 46 4/5
Batik Air 3 3,5/5
Belair Airlines 3 4/5
Belavia 8 3/5
Berjaya Air 2
BH Air 1 4/5
Binter Canarias 5 3/5
Blue Air 4 1/5
Blue Panorama Airlines 9 1/5
Blue1 2 4/5
bmi 3
BMI Regional 6 3,33/5
Bmibaby 1 1/5
BQB Líneas Aéreas 3 1/5
Brit Air 25 3/5
British Airways 230 3,38/5
Brussels Airlines 167 2,53/5
Bulgaria Air 3 3/5
CAA - Compagnie Africaine d'Aviation 1
Camair-Co 1 1/5
Cambodia Angkor Air 2 4/5
CanJet Airlines 12 2/5
Caribbean Airlines Inc 1
Caribbean Star Airlines 1
Carpatair 1 5/5
Cathay Pacific 66 3,59/5
Cebu Pacific Air 21 3/5
Chalair 3 1/5
China Airlines 6 5/5
China Eastern Airlines 59 2,62/5
China Northwest Airlines 1
China Southern Airlines 51 2,21/5
Cityjet 20 2,25/5
Comair Limited 3 4/5
Compagnie Aérienne Mali 1
Condor (Thomas Cook) 42 1,95/5
Continental Airlines 18
Conviasa 1 5/5
Copa Airlines 8 2,2/5
Corendon Airlines 10 3/5
Corendon Dutch Airlines 1 3/5
Corsair 260 3,35/5
Croatia Airlines 14 3,33/5
Cronos Airlines 1
Cubana de Aviación 67 1,83/5
Cyprus Airways 1 3/5
Czech Airlines CSA 27 3/5
Daallo Airlines 1
Danish Air Transport 1 3/5
Delta Air Lines 129 3,49/5
Dniproavia 1
Dragonair 6 4/5
Druk Air 1 3/5
Dutch Antilles Express 4 1/5
Eastar Jet 1 3/5
Eastern Airways 3 3/5
Easyjet 581 3,43/5
Easyjet Switzerland 91 3,95/5
Edelweiss Air 35 3,4/5
Egyptair 38 4/5
El Al Israel Airlines 31 2,33/5
Emirates 310 3,88/5
Enter Air 208 2,44/5
Equaflight Services 7 1/5
Equatorial Congo Airlines 3 4/5
Estonian Air 1
Ethiopian Airlines 50 3,67/5
Etihad Airways 207 3,46/5
Etihad Régional 7 4,4/5
Euralair 2 3/5
Eurowings 4 3/5
Eva Air 22 1/5
Fiji Airways 3 1/5
Finnair 42 3,75/5
Firefly 3 4,33/5
Fly540 - Five Forty Aviation 1 5/5
Flybe 39 2/5
Flydubai 7 2,5/5
Flyglobespan 1
Freebird Airlines 2 3/5
Frontier Airlines 1 4/5
Gabon Airlines 1
Garuda Indonesia 21 3,36/5
Georgian Airways 2 5/5
Germania 11 3,75/5
Germanwings 10 4/5
GoAir 1 4/5
Gol Transportes Aereos 12 3,75/5
Golden Air 2 3/5
Gulf Air 24 1,86/5
Hainan Airlines 6 4/5
Hawaiian Airlines 6 4,25/5
Helvetic Airways 6 4,25/5
Hermes Airlines 57 2,58/5
HEX Air 3 1/5
Hifly 1 1/5
Holidays Czech Airlines 6 2/5
Hong Kong Airlines 1 1/5
Hong Kong Express Airways 2 1/5
Hop ! 182 3,85/5
Horizon Air 1
Iberia 252 2,74/5
Iberia Express 5 1/5
Icelandair 27 2,5/5
Indian Airlines 2 4/5
IndiGo 4 3/5
Indonesia Air Asia 7 3/5
Interjet 1 4/5
Iran Air 3 3/5
Iraqi Airways 1 1/5
Island Transvoyager 1
Israir Airlines 1 5/5
Japan Airlines 26 4,14/5
Jet Airways 48 1,91/5
Jet Konnect 2 1/5
Jet Time 1 3/5
Jet2.com 8 1,8/5
Jet4You 49 1/5
Jetairfly 127 3,06/5
JetBlue Airways 9 5/5
Jetstar 20 3/5
Jetstar Asia 7 4/5
Juneyao Airlines 1 5/5
KD Avia 3
Kenmore Air 1 4/5
Kenya Airways 31 3,43/5
Kingfisher Airlines 4
KLM City Hopper 4 2/5
KLM Royal Dutch Airlines 146 3,3/5
Korean Air 15 4,25/5
Korongo Airlines 1 1/5
kulula.com 2 2,5/5
Kuwait Airways 38 2/5
La Compagnie Boutique Airline 13 2,83/5
LAN Airlines 19 3,58/5
LAN Argentina 3 3,33/5
LAN Ecuador Aerolane SA 1 5/5
Lan Peru 15 3,5/5
Lao Airlines 5 3/5
LIAT 4 1/5
Linhas Aéreas de Moçambique 1 2/5
Lion Air 11 2,33/5
Lithuanian Airlines - FlyLal 1
Lloyd Aereo Boliviano 2 4/5
LOT Polish Airlines 27 3,33/5
Lufthansa 255 3,96/5
Lufthansa Cityline 11 3,5/5
Luxair 25 3,63/5
Mahan Airlines 2 4/5
Malaysia Airlines 94 3,22/5
Malev Hungarian Airlines 5 1/5
Malmö Aviation 2 3,5/5
Martinair 1
Meridiana 4 4/5
Merpati Nusantara 6 2/5
Mexicana 1
Middle East Airlines 20 3,55/5
Mistral Air 2 1/5
Monarch Airlines 1 4/5
Montenegro Airlines 3 3/5
Moscow Airlines 1
Nextjet 1 3/5
Niki 7 5/5
Nok Air 11 2,67/5
Northwest Airlines 6 5/5
Norwegian Air Shuttle 45 3,67/5
Nouvelair Tunisie 76 3,83/5
Olympic Airlines 8 5/5
Oman Air 75 2,63/5
Onur Air 27 2,8/5
OpenSkies 29 3,75/5
Pakistan International 4 3/5
Passaredo Linhas Aéreas 1 5/5
Peach 2 4/5
Pegasus Airlines 34 2,09/5
Peruvian Airlines 3 1/5
Philippine Airlines 6 1,5/5
Pluna 4 1/5
Porter Airlines 5 4,33/5
Portugália 12 3/5
Precision Air 1 4/5
Pullmantur Air 28 2,4/5
Qantas Airways 37 3,35/5
Qatar Airways 247 3,86/5
Regional 13 4/5
Rossiya-Russian Airlines 3 3/5
Royal Air Maroc 295 2,18/5
Royal Jordanian 24 3,25/5
Ryanair 432 3,43/5
S7 Airlines 2 3/5
Sabena 2 4/5
Santa Barbara Airlines 1
SATA Air Acores 1
Sata International 1 1/5
Saudi Arabian Airlines 9 3,43/5
Scandinavian Airlines System 60 3,17/5
Scoot 3 3,5/5
Seaborne Aviation Inc 1 3/5
Sénégal Airlines 4 4/5
Shanghai Airlines 4 3/5
Shenzhen Airlines 1
Silkair 11 3,25/5
Silver Airways 1 4/5
Singapore Airlines 97 3,91/5
Sky Airline 7 3,83/5
Sky Airlines 3 3/5
Sky Work Airlines 2 5/5
Small Planet Airlines 122 2,51/5
Small Planet Airlines Italia 1 5/5
Smart Wings 54 3,14/5
Societe Nouvelle Air Congo 1 3/5
Sonair 1 4/5
South African Airways 13 3,33/5
Southwest Airlines 8 5/5
Spanair 4
SpiceJet 1 2/5
Spirit Airlines 12 4/5
Spring Airlines 1 3/5
Srilankan Airlines 43 3,33/5
Sriwijaya Air 1 4/5
Star Peru 2 3,5/5
Stobart Air 1 2/5
Sun Air of Scandinavia 1 4/5
Sun Express 7 3,67/5
Sunwing Airlines 3 1/5
Swiftair 2 3/5
Swiss 221 4,28/5
Swissair 4 4/5
Syphax Airlines 37 1,5/5
Syrian Arab Airlines 4
TAAG Angola Airlines 1
Taca Intl Airlines 1 5/5
TACV Cabo Verde Airlines 25 1,83/5
Tailwind Airlines 27 2,4/5
Tam Linhas Aereas 29 2,94/5
TAP Air Portugal 185 2,88/5
Tarom 6 5/5
Tassili Airlines 1 3/5
Thai AirAsia 4 4/5
Thai Airways Intl 102 3,81/5
Thai Smile Air 3 4/5
Thomas Cook Airlines 4 2/5
Thomas Cook Airlines Belgium 7 4/5
Thomson Airways 2 3/5
Thomsonfly 1
Tiger Airways 7 3/5
Tigerair Australia 1 4/5
Trans Air Congo 6 4/5
Transaero Airlines 1 3/5
Transasia Airways 2 3/5
transavia 318 3,28/5
Travel Service Airlines 50 2,83/5
TUI Netherlands 3 4/5
TUIfly 13 3,2/5
Tunisair 138 3,66/5
TunisAir Express 14 4/5
Turkish Airlines 174 3,69/5
Turkmenistan Airlines 1 1/5
Twin Jet 3 4,5/5
Tyrolean Airways 2 3/5
Ukraine International Airlines 36 2/5
United Airlines 128 2,73/5
United Eagle Airlines 1 2/5
US Airways 63 2/5
Utair Aviation 2 1/5
UTair-Ukraine 1 3/5
Uzbekistan Airways 5 4/5
VietJetAir 3 3/5
Vietnam Airlines 113 2,94/5
Virgin America 5 5/5
Virgin Atlantic Airways 22 2,56/5
Virgin Australia 18 4,13/5
VLM Airlines 1 5/5
Volotea 413 3,89/5
Vueling Airlines 308 2,46/5
Westjet 9 2,4/5
Widerøe 1 3/5
Winair 8 1,25/5
Wind Jet 2 1/5
Wings Air 2 4/5
Wizz Air Hungary 40 3,14/5
WOW air 28 2,09/5
XL Airways France 472 2,49/5
Yemenia Yemen Airways 2
Zambezi Airlines 1
Zest Airways Incorporated 4 1/5