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8321 travellers have written 16961 reviews about 389 airlines and 5019 flight paths
Reviews are written by occasional or frequent flyers. These travellers want to share their flight experience and help other travellers.
Read more about « Reviewing Spicejet flight »
Reviewing Spicejet flight
On-time of take-off, pleasant journey, smooth take-off, crew complete announcement by saying JAI HIND! This was such a great Spicejet air travel experience. Complies with high standards of safety and convenience, particularly added ease with spicemax. I advise this airliner to anyone wanting to feel the perfection of flying in the sky with a lot of goodness to experience.
Economy SpiceJet JAI - DEL New
Read more about « Spicejet Feedback On My... »
Spicejet Feedback On My Maiden Flight
This is about the travel done on the 30th January with Spicejet. My opinion about SpiceJet as a budget airline was a low-cost carrier not have much to offer. This was a sort of thinking I had previously. However, upon flying SpiceJet Mumbai - Hyderabad flight on 30th January turned out to be a pleasant surprise. Right from receiving the boarding pass at the check-in to on-boarding the flight, my entire flight experience was amazing. Thanks to SpiceJet staff that instilled this good feeling and provided a great experience.
Economy SpiceJet BOM - HYD 01/2018 1 reactions
Read more about « NOT JUST BAD - OUTRAGEOUS... »
NOT JUST BAD - OUTRAGEOUS EXPERIENCE WITH WIZZ AIR
Biggest scam airline ever. Must be run by the Hungarian Mafia. Our difficulties started long before we went to the airport. First thing I noticed at...
Economy Wizz Air Hungary BUD - OTP 03/2018 1 reactions
Read more about « Delayed departure, horrible... »
Delayed departure, horrible staff, wasted a day at Paris airport
I have had a terrible experience flying with Jet Airways internationally. The reasons are as follow: 1. Due to delayed departure from Mumbai, I...
Economy Jet Airways BOM - CDG 03/2018
Read more about « Overbooked, misinformed and... »
Overbooked, misinformed and unhelpful
We booked this flight only because of the promise of extra 10kg on the #AmericanExpress platinum for FlySmiLes silver card holders - instead the man...
Economy Srilankan Airlines CMB - LHR 04/2018
Read more about « Nightmare i »
1. Flight changed from lisbon to porto portugal 2.flight changed from Porto to Vigo, Spain 3. Still in Vigo, Spain..24 hoyrs later. Missed...
Economy Vueling Airlines LIS - BCN 04/2018
Read more about « Terrible experience »
I was flying on a direct flight from Mauritius airport to Paris Orly on April 2nd. Supposedly taking off at 8pm, we were waiting for the airport...
Economy Corsair MRU - ORY 04/2018
Read more about « Warning!! »
I would like to warn everyone flying with Vueling that they consider themselves to have the right to decide whether you're allowed to board the...
Economy Vueling Airlines CPH - CDG 04/2017
Read more about « Avoid at all costs »
Avoid at all costs
I was flying to an important event when the flight got delayed for 24 hours. I couldn't miss it, so I had to rebook with another company last minute which cost me a fortune. The company's representatives assured me that I may claim this expenses after. However, when I tried to claim it, they just relinquished all liability and refused to honor their verbal agreement. I should have taken a written confirmation, but it was a very stressful day and so I didn't, which was my mistake; however, I think that even verbal agreements should have some value when it comes to such companies. I would not risk flying with them again. Utterly unreliable, in everything.
Economy Condor (Thomas Cook) YHZ - HHN 06/2017
Read more about « AVOID AT ALL COSTS »
AVOID AT ALL COSTS
Terrible 3rd world Irvine run by people who can barely put forth the effort to hate their passengers, even though they do.
These clowns are to be avoided. A one hour flight from Casablanca to Ouarzazate, nonstop, and they lose your bags. I am told this is a 1 out of 3 occurrence. If you have to walk or make other arrangements, do so.
Bad customer service would be better than what I have gotten. These guys won’t pick up a ringing phone or provide sensible answers. They simply DO NOT CARE.
i have traveled the world over and have never experienced worse service than I have gotten from this joke of a national airline.
Do whatever you have to do but DO NOT FLY WITH ROYAL AIR MAROC!
Economy Royal Air Maroc CMN - OZZ 03/2018
Read more about « Do you love being verbally... »
Do you love being verbally abused? Then you'll love Flybe.
I was verbally abused by a Flybe ticket agent in Amsterdam. I was flying KLM to Dublin from Salt Lake City and I had a layover in Amsterdam. My...
Economy Flybe AMS - DUB 03/2018 3 reactions
Read more about « WORST AIRLINE EVER »
WORST AIRLINE EVER
WOW! THE WORST AIRLINE EVER!!! WHAT A SCAM!!! Their ticket prices are slightly less than other airlines, but what they don't tell you until you get to the counter is they charge $80 to check your bag. That's an extra $160 on your ticket if you're flying round trip. They also charge for everything on the flight. Meals, snacks, water. By the time you're finished with all the extra payments you end up paying more for the trip than any other airline. In addition to all this each flight was either delayed or boarded very late. NEVER AGAIN!!
Economy WOW air EWR - AMS 03/2018
Read more about « Horrible Airline »
WORST AIRLINE I'VE EVER EXPERIENCED. First, a couple good things. 1) cabin crew was nice. 2) one flight attendant offered us their salad because we...
Economy Tunisair CAI - TUN 08/2017
Read more about « SAS is Just Fine »
SAS is Just Fine
After reading reviews of SAS I was apprehensive as I had never flown it before and read many negative comments. I travel abroad frequently so, although there are definitely some top notch airlines in the superior category, I had no issues with SAS.The plane was clean, inflight staff friendly, food served was adequate and we experienced no delays on 3 out of 4 legs. Plenty of inflight entertainment. We were in economy and leg roomed was what could be expected for the level. My companion watched 4 movies on the way back! Travel was from Chicago, O'Hare to Athens Greece via plane change in Stockholm Sweden.
Economy Scandinavian Airlines System ORD - ATH 03/2018
Read more about « The worst flying company! »
The worst flying company!
Although I had heard many negative replies about Blue Panorama, I thought that maybe people were exaggerating. But no. I couldn't be more wrong. I saw a complain here that people had to pay 60 euros only because they didn't write their middle name. Guess what?! I had to pay the same amount just because I had written my middle name. The help desk girls of course wouldn't help, so in order not to lose the flight I had to pay 69 euros. And I have to do the same for my return ticket.
That's not all. I've had issues for the luggage dimensions, where the same luggage faced not problem with a different airline.
So people, for your own good avoid this airline.
Economy Blue Panorama Airlines TIA - VRN 03/2018
Read more about « avoid at any cost »
avoid at any cost
My friend and I had to cancel the flights because we could not fly. After the flights were cancelled we were upgraded to business classs and charged for this!!!! It took us 10 telephone calls, around 50 emails and 1.5 months of chasing to get our money back. The customer support in the UK on the phone spoke bad English and could not explain anything propertly. We got confusing messages on emails, were sent from one department to another and faced with numerous delays. Customer service is non existent like in the Sovient Union back in 1980s. the refund system is confusing and requires you to fill a form for each ticket. one department of the airline does not talk to another. we ended up complaining to their customer support team (we were given their detials after weeks of requesting them!) however we still faced delayes and only got the money back after 45 days of constant chasing.
Economy Srilankan Airlines BLR - CMB 01/2018
Read more about « Checking Representative »
I was checking for my flight to LHR from goa india the Rep was so rude and the skinny lady Rep also they were arguing About my luggage that its...
Economy Oman Air GOI - LHR 03/2018
Read more about « Mr khattak »
I have travelled with GUlF AIR at 2016 with my family to attend the wedding party of my relative, I suppose to reach my destination the next day, but reach there in five days, and I get my luggage’s after ten days, l keeping complaints but no one listen,customers sevice making excuses , they are all above the law, there management all Muslim by name ,But they are not ,very origunt very cruel ,they are the day robber, I don’t recommend this service for no one, once somethings get wrong , no bodies will listen .
Economy Gulf Air LHR - PEW More than 2 years
Read more about « A great start to an amazing... »
A great start to an amazing vacation
I’ve been on vacation with Air Transat 2 times already and this June we‘ll go on our third trip with them! It’s so much cheaper than any other...
Economy Air Transat AMS - YVR 09/2016
Read more about « Crew-less 12 h flight »
Crew-less 12 h flight
Since I live in Israel, unfortunately I've been flying with El Al more than once. Hope that this was my third and last time. I was stuck in my...
Economy El Al Israel Airlines HKG - TLV 03/2018
Read more about « Avoid Air China at all... »
Avoid Air China at all costs! Customer service is horrible. They don't care about passengers.
New York to Bangkok via Beijing. Air China cancelled our flight without providing any options. We were on the phone with them and our Travel agents...
Economy Air China JFK - PEK 03/2018
Read more about « Incredibly Inflexible »
I booked to fly from Manchester to Arlanda and a couple of months later, due to personal circumstances (I am a doctor and work commitments changed), I had to change my departure city to Edinburgh. I called their customer service 3 times, and though polite, they were completely inflexible about letting me do this.
I was instructed to cancel my booking (no refund of course), and make a new one. One of the girls at least checked with her supervisor (supposedly) about maybe getting my an offer/discount for my new booking, but of course there was no such luck.
Economy Scandinavian Airlines System MAN - ARN 03/2018
Read more about « A nightmare I want to... »
A nightmare I want to quickly forget.
I had a very traumatic experience with Turkish Airlines. My nightmare started when I missed my connecting flight from Turkey going to Dubai. The...
Business Turkish Airlines IAH - DXB 02/2018
Read more about « an excellent experience »
an excellent experience
Hi , I have booked a ticket for my wife and my 3 weeks old son through Gulf air (27/02/2018), after booking I have called customer services two times, it was nice and helpful experience to talk to customer services, and agent was polite talked to me in a nice way. my wife said the staff was really helpful and made her trip really easy as she was travelling alone with 3 weeks old son, the crew was outstanding.
while dropping my wife and son in the air port, the supervisor lady (with glasses) for checking in heathrow terminal 4 warmly welcome us and she has given us priority check-in due to 3 weeks baby with us, she has done all possible arrangements for us to made the trip for my wife easy.
Apart from this, my wife had a good support in Bahrain airport as well (the staff at Bahrain airport was good and supportive too).
so 10/10 from my side.
Economy Gulf Air LHR - MUX 02/2018
Read more about « Bumping algorithm for profit »
Bumping algorithm for profit
Spirit has an algorithm to increase profit by sacrificing its "guests" time. I flew from NO to FLL with a connection to SJO Costa Rica. The pilot...
Economy Spirit Airlines SJO - MSY 02/2018 3 reactions
Read more about « Poor customer service... »
Poor customer service. Outdated aircraft.
Scheduled booked flight was cancelled by ElAl.
We have been offered next day flight but customer service refused to offer any accommodation or transportation to the airport. Had to pay for another night stay at the hotel + taxi to the airport as it was an early flight.
Aircraft was out of date. Entertainment system from previous century, no sound most of the time.
Service is very poor, though flight staff is trying but the result is not what it should be at the country leading airline.
Customer service response is extremely slow (perhaps too many issues) and mainly unsatisfactory. They keeping saying that flight was cancelled 14 days prior to the actual flight date so the customers are not entitled to any compensations.
If I could, I would cancel it at the time when announcement made but unfortunately there were other arrangements already done.
Economy El Al Israel Airlines TLV - LHR 02/2018
Read more about « AMAZING customer service!! »
AMAZING customer service!!
This morning I stupidly left my passport at home, I was supposed to fly from Exeter to Spain!! When I arrived at the airport I suddenly remembered...
Economy Flybe EXT - ALC 02/2018
Read more about « Horrible airline »
The worst experience of my life with this airline. Please don't fly with them, they will treat you very badly, for no reason. Well actually, because...
Economy Jetairfly BRU - CUN 11/2017
Read more about « Horrible racist airline... »
Horrible racist airline TUIfly BELGIUM
The worst experience of my life with this racist airline. Please don't fly with them, they will treat you very badly, for no reason. Well actually...
Economy TUIfly BRU - CUN 11/2017
Read more about « Booking cancellation policy. »
Booking cancellation policy.
My daughter and her husband travelling to India and they booked the tickets and aware of cancellation terms which can be done within 24 hrs. when...
Economy Jet Airways YYZ - AMD 02/2018
Read more about « Awful Experience »
I This airline is the worst I've ever used. I was due to fly to Reykjavik on Wed 29th Nov at 12.15 pm from Manchester. I am disabled and require...
Economy Icelandair MHT - KEF 11/2017 1 reactions
Read more about « Avoid Iceland Air »
Avoid Iceland Air
When you shop an airfare you have choices. I would advise you to select another airline besides Iceland air.
If your flight goes according to plan, you'll probably enjoy the experience. However, if anything goes wrong (and with air travel something often does), they don't stray from the script well. Their customer service is driven through their national office which is unresponsive.
The only way we ever got them to respond was after going public on social media--then they respond right away. Try to the proper channels and it's radio silence.
This is a company that is so broken, I would advise you to fly someone else.
Economy Icelandair ORD - KEF 01/2018
Read more about « Lost baggage and refused... »
Lost baggage and refused refund after death certificate supplied
I flew from Heathrow to Larnaca and back in October 2017. On my return Aegean airline lost my luggage. I waited four weeks before I had to chase...
Economy Aegean Airlines LHR - LCA 10/2017
Read more about « DISGUSTING CUSTOMER SERVICE »
DISGUSTING CUSTOMER SERVICE
I wish to make an official complaint regarding the complete lack of customer service that my husband and I received from your company. We were due...
Economy Jet2.com GLA - ALC 12/2017
Read more about « Do not trust in this Airline... »
Do not trust in this Airline they will fraud you
احذروا من الطيران السيلاني المخادع لقد حجزت عليه رحلة من بانكوك للكويت و يتخللها ترانزيت ١٩ ساعة و عندما وصلت كولومبو انا و عائلتي اتجهت لكونتر...
Business Srilankan Airlines BKK - KWI 01/2018
Read more about « Delays, lost / damaged... »
Delays, lost / damaged luggage, terrible customer service
I am amazed at the poor service we received through our entire interaction with this airline. From delayed flights - we were stuck in the plane on...
Economy Brussels Airlines BLL - VIE 11/2017
Read more about « LOST LUGGAGE, DELAYS, NO... »
LOST LUGGAGE, DELAYS, NO CUSTOMER SERVICE
NEVER FLY BRUSSLES AIRLINES. Lost my brother and my luggage for 6 days I’m Israel. Apparently left it at our original takeoff point in New York. Terrible delayes on the flights. I filed a claim to get reimbursed for essentials purchased while our luggage was lost. Customer relations department only responds over email apparently, no phone calls. Feeling like the money will never be reimbursed. Other friends suitcases had the wheels broken off, luggage tags stolen, and one suitcase was so damaged it wouldn’t zip closed and must have traveled half open the whole way home! When returning home, asked the flight attendant at the check in desk what they could do to insure our bags wouldn’t get lost again. They looked at us and said “would it really be that bad if you bag gets lost for a few days?” EXCUSE ME, you lose your bag for 6 days by an airline that clearly doesn’t care, and see how you feel. I will never fly, nor let anyone I know fly Brussles Airlines ever again.
Economy Brussels Airlines JFK - TLV 01/2018
Read more about « DO NOT FLY THIS AIRLINE!!! »
DO NOT FLY THIS AIRLINE!!!
This airline is hands down...THE WORST AIRLINE IN HISTORY! Customer service people are rude and obviously hate their jobs. The planes are old, outdated, and filthy with hair, and food stains. In flight entertainment was average but on our return flight our entire row didn't have working tvs. Flight attendants are dismissive and act pissed when you ask for a simple request like "a bottle of water." They lost our baby's stroller and this was 1 month ago...still nothing. Kept calling and was told "there is no update, call back." One month later,,,still no stroller. Finally was told I could file a claim...get this..."It takes 30-90 days just to process!" DO NOT FLY THIS AIRLINE!!!
Economy Royal Air Maroc LOS - JFK 01/2018
Read more about « Do not book »
Do not book
I would not recommend anyone booking a flight with this airline...... ever. Two weeks ago, I had a flight leaving from JFK to CDG on Sunday night. When I got to the airport, there was no one from XL airways there. Over 150 passengers were waiting for a flight that never arrived. The worst part is that I tried getting in touch with the airline in New York and in France and there was no answer. The airline did not even have the decency to send me an email or text that there was no flight. The first time I heard from the airline was Tuesday night informing me that my flight will be leaving Thursday afternoon. It was so unprofessional and honestly appalling. The airline did not value any of the people’s time and did not even care to correspond with passengers until two days later. In addition, I lost money on a flight that I had leaving from Paris to another country.
Economy XL Airways France JFK - CDG 01/2018 3 reactions
Read more about « The worst airplane company... »
The worst airplane company, destroyed my vacations and do not sustain the costs they have caused me.
The worst airplane company, that not only destroyed our vacations but also is unfair and do not sustain the cost they cause to people. I have been...
Economy Air Baltic MXP - TLV 12/2017
Read more about « Worst flight so far -... »
Worst flight so far - Extreme cold in the airplane.
I've never been so cold on a flight before. I was wearing boots, winter jacket and a scarf, and I was freezing, especially my leggs. There was ICE...
Economy transavia EIN - AGP 01/2018
Read more about « Delayed flight from Brussels... »
Delayed flight from Brussels for twenty four hours
We were delayed in Brussels for twenty four hours on a flight to Ghana. We were informed by Brussels airlines that Africans will not be given accommodation and we were shown a cold room for all Africans to spend the night on trolleys. Trolleys were put out for all females and males in one large room. The customer service was extremely poor. European and British citizens were taken to hotel rooms but not African Customers. I will leave you to judge for yourself. How would one class such discrimination. I was very ill with flu like symptoms having to spend two days of travelling time waiting to get to my destination. I will never travel with Brussels Airlines.
Economy Brussels Airlines LHR - ACC 01/2018 1 reactions
Read more about « 6 Hours of Torture »
6 Hours of Torture
The company is positioning itself as a ''Low Price'' Airline which is simply inaccurate. Pricing is actually going neck in neck with the pricing offered by Star Alliance, One World or Skyteam.
Unlike the alliance companies, Air Baltic will ''Nickel and Dime'' you for everything.
At the 6 hour intercontinental flight You will pay for Check in, Ticketing, Seat choice, Water, Meal Etc... Other companies in that price range build it all in the price.
They claim to have the most modern fleet. Well, they just forgot to mention that they equipped that modern fleet with seats which are equally comfortable as a pile of Rocks. There is no option of headrest, which would make laying down on the concrete floor for 6+ hours more enjoyable than a flight with Air Baltic.
Very Low Standard.
In no option situation the carrier is flyable but otherwise I'm always looking some other direction for my flying needs. There are plenty of companies that will treat you as they would actually like to see you back on the board. Air Baltic is very good at creating that opposite feeling.
Economy Air Baltic AUH - RIX 01/2018
Read more about « NEVER FLY ON THIS AIRLINE »
NEVER FLY ON THIS AIRLINE
Flight ux0091 was direct and supposed to land in JFK but instead the flight landed in BOS. We then sat on the runway for 4 HOURS until we pulled...
Economy Air Europa Líneas Aéreas MAD - JFK 01/2018
Read more about « quality down, passengers... »
quality down, passengers treated as cattle, flight TS 2131-13Jan2017
Like hell ! We woke up by 6am to be ready for 11am flight. Verified early in the morning if flight is on time . It was on time . Drove calmly back...
Economy Air Transat YYZ - FLL 01/2018 1 reactions
Read more about « Baggage Lost during stop... »
Baggage Lost during stop over in Casablanca
The flight left 1 hr in delay, don't know much if due to airline or airport. The thing is that my luggage never made to the final destination, it...
Economy Royal Air Maroc FCO - CMN 12/2017
Read more about « Perfect as usual »
Perfect as usual
Good plane, with excellent crew
the quality of food and the available options are great in light of ticket price
check-in departure and landing on time "as usual with egyptair"
Economy Egyptair FRA - CAI 12/2017
Read more about « Never Again »
My family and I used Jet Airways to fly round trip from Toronto to Amsterdam.
We choose them because of the price, but even considering that, it wasn't good experience. The plain itself need some upgrade and serious cleaning, the service is careless, horrible food, entertainment ok if you like Bollywood movies.
On the way back our luggage didn't make on time and it was delivered later. Three out of four bags were damaged.
After multiple phone calls, I finally was directed to the right person. I was asked to sent pictures. Over two weeks I was asked to send them again (they couldn't locate them). After two months of leaving unanswered messages and emails, I gave up. We were not refunded or even apologized for the loss.
Economy Jet Airways YYZ - AMS 12/2016
Read more about « Worst experience »
I was travelling after vocation from delhi to detroit (usa) from delhi i need to travel in air india till dubai from there i have a different...
Economy Air India DEL - DTW 01/2017
Read more about « bad service experience »
bad service experience
Corsair canceled the original flight date and moved it by 2 days. They did not notify us by phone or email. According to the EU Regulation, the absence of a two-week advance notice of cancellation / transfer will result in compensation. Our only answer to our complaint is that they "can not take it into account" and that's all, without any explanation why they did not send information about the cancellation or confirmation that they were trying to do so.
Economy Corsair ORY - HAV 11/2017
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